Job Description

About the Role:

The Assistant Banquet Manager plays a crucial role in supporting the Banquet Manager to ensure the seamless execution of all banquet events within the venue. This position is responsible for coordinating with various departments to deliver exceptional service and maintain high standards of quality and guest satisfaction. The Assistant Banquet Manager oversees event setup, manages staff during events, and addresses any issues that arise to guarantee a smooth operation. This role requires strong leadership and organizational skills to manage multiple events simultaneously while maintaining attention to detail. Ultimately, the Assistant Banquet Manager contributes to creating memorable experiences for clients and guests by ensuring all banquet functions run efficiently and professionally.

Minimum Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in hospitality management or related field preferred.
• At least 2 years of experience in banquet or event management, preferably in a hotel or large event venue.
• Strong knowledge of banquet operations, event planning, and customer service principles.
• Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules.

Preferred Qualifications:

• Experience managing a team and coordinating large-scale events with 100+ attendees.
• Familiarity with food and beverage service standards and licensing regulations.
• Strong conflict resolution and problem-solving skills.
• Supervise banquet staff during events, including servers, bartenders, and setup crews, to ensure excellent service delivery.
• Collaborate with catering, kitchen, and facilities teams to ensure timely and accurate event execution.
• Manage inventory and supplies related to banquet operations, ensuring all materials are prepared and available.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Support the Banquet Manager in staff training, scheduling, and performance evaluations.
• Ensure compliance with health, safety, and sanitation standards during all banquet functions.
• Prepare reports on event outcomes, staffing, and operational challenges for management review.

Skills:

The Assistant Banquet Manager utilizes strong organizational skills daily to coordinate multiple events and ensure all logistical details are addressed. Leadership and communication skills are essential for managing and motivating banquet staff, as well as liaising with clients and other departments to meet event requirements. Problem-solving abilities are frequently applied to resolve unexpected challenges during events, maintaining a positive guest experience. Proficiency with event management software and technology supports efficient scheduling, inventory tracking, and reporting. Additionally, knowledge of food and beverage operations enhances collaboration with catering teams to deliver high-quality service.