Job Description

*Role not eligible for sponsorship*

RESPONSIBILITIES

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
• Execute retail banking initiatives and strategies through consultative relationship management
• Act as advocate of digital product adoption for customers and internal support for branch associates.
• Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
• Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
• Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
• Actively work with branch manager and leadership to promote the bank within the market area.
• Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on–the-job training, develop associates’ skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
• Must be available for periodic community-based or networking events on evenings or weekends as needed
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Ability to influence others
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Leadership/Management Skills
• Ability to build collaborative relationships
• Ability to develop or mentor others
• Ability to work as part of a team
• Analytical Thinking
• Problem/Situation Analysis
• Ability to work Independently
  
  

PHYSICAL REQUIREMENTS
This position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.

SCHEDULE
Operating hours are Monday through Friday 9:00am - 6:00pm and Saturday 9:00am - 2:00pm. The average number of Saturday shifts per month is 1-2. This position is hourly and full-time A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week.