Job Description

Assistant Asset Manager
Join a fast-growing UK property management team from Cape Town – full training provided
Remote (Cape Town-based) with strong hybrid potential, R30,000/month

About Our Client
Our client is a dynamic and growing property management company operating in South London, now expanding its international support team. They offer comprehensive residential property services and pride themselves on delivering exceptional service through clear communication, strong processes, and attention to detail. This is a great opportunity to build a long-term career in UK property management from South Africa.

The Role: Assistant Asset Manager
This role supports a UK-based Residential Property Manager in the day-to-day running of a varied property portfolio. The Assistant Asset Manager will be responsible for providing high-quality administrative and operational support across tenancy management, compliance, contractor coordination, and digital systems. You will become a fully integrated member of the UK team, attending weekly video calls and working in close collaboration with your colleagues abroad.

Key Responsibilities

• Minimum 1–2 years experience in property management, administration, or operations support
• Handle calls and emails from tenants, landlords, and contractors professionally
• Prepare and send tenancy renewals and track lease end dates
• Coordinate property inspections and track follow-up actions
• Schedule and oversee maintenance and repair work with contractors
• Maintain digital compliance records (gas safety, fire safety, HMO licenses)
• Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit tracking
• Ensure property management systems are up to date and accurate
• Assist with document control, report preparation, and digital filing
• Attend weekly video meetings and maintain close communication with the UK team

About You

• 1–2 years experience in a relevant support or property role
• Excellent spoken and written English communication
• Highly organised with excellent attention to detail
• Proficient with Microsoft Office (Word, Outlook, Excel)
• Reliable internet and ability to work UK core hours
• Positive, self-motivated, and a strong team player
• Exposure to property/facilities admin and tools like Reapit or Fixflo (desirable)
• Familiarity with UK lettings or HMO compliance (a plus, training provided)