Location: Simon Cancer Center
Schedule: Monday–Friday, 8:00 AM – 4:30 PM

This role provides essential administrative support within a clinical practice, ensuring smooth coordination of patient care, communication, and operational workflows. This position serves as a key liaison between internal clinical teams and external providers, supporting patient transitions of care and maintaining accurate documentation.

Key Responsibilities

• Maintain daily team census and new admission lists
• Complete admission sheets for all new patients
• Track and update patient movement (discharges, transfers, changes in service)
• Distribute admission and transfer summaries to Primary Care Physicians and OB offices
• Follow up on outstanding discharge summaries to ensure completion
• Coordinate and obtain completed Home Care documentation for discharged patients
• Manage inbound and outbound fax communications and ensure documentation accuracy
• Support clinical workflows through documentation tracking and communication coordination

Team & Stakeholder Collaboration

• Partner closely with Data Coordinator team members on daily workflows
• Work directly with Neonatologists to obtain signatures and complete required documentation
• Communicate regularly with external PCP and OB offices to provide patient updates

Success Profile

• Strong ability to navigate multiple systems and workflows efficiently
• Builds and maintains positive working relationships across teams
• Demonstrates strong organization and attention to detail in a fast-paced environment
• Able to manage multiple priorities while maintaining accuracy

Preferred Qualifications & Skills

• Experience in an administrative or clinical support role within healthcare
• Strong computer skills with ability to learn and navigate systems such as EMR, RedCap, Cerner, and Epic
• Highly organized with strong attention to detail
• Comfortable working with patient documentation, data tracking, and fax systems
• Strong communication and coordination skills

Onboarding & Training

• Structured onboarding with approximately 4 weeks of training, including:
  • Web-based learning modules
  • Hands-on, “elbow-to-elbow” training with current team member prior to retirement

Additional Responsibilities

• Coordinate patient scheduling, referrals, and follow-ups
• Maintain and update patient health records in the EHR system
• Verify insurance and support authorization processes as needed
• Respond to patient and provider inquiries with professionalism and empathy
• Assist with general administrative support including calendar and meeting coordination

Why Join This Team

You’ll be joining a highly collaborative clinical environment where your work directly supports patient care coordination and provider communication across the continuum

Requirements: