Job Description

Methodist Hospital – Radiology

Position Summary

The Radiology Reading Room Assistant provides administrative, workflow, and communication support to Radiology teams to ensure efficient operations, timely communication, and high‑quality patient care. This role serves as a central point of coordination between radiologists, clinical staff, and operational systems in a fast‑paced healthcare environment.

Work Schedule

• Hours: 8:00 AM – 4:30 PM Monday – Friday
• Coverage Requirements: Includes weekend and holidays rotations

Hybrid Work Option

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote work day

Essential Duties and Responsibilities

• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams
• Occasional patient imaging scheduling
• Monitor and manage the Radiology task board to support efficient workflow and prioritization
• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues
• Maintain reading room readiness and provide coverage as needed to support continuity of operations
• Provide basic administrative and technical support to leaders and departmental teams
• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise
• Adhere to departmental policies, confidentiality standards, and regulatory requirements

Performance Expectations

At 3 Months:

• Independently performs core job responsibilities
• Meets established response time and coverage standards

At 6 Months:

• Demonstrates consistent accuracy and reliability
• Communicates effectively with multidisciplinary teams
• Provides dependable coverage and begins contributing to process improvement initiatives

At 12 Months:

• Recognized as a trusted and dependable team member
• Demonstrates near‑perfect execution of job duties
• Actively contributes to workflow optimization and improved patient experience

Required Knowledge, Skills, and Abilities

• Strong organizational and multitasking skills in a high‑volume environment
• Excellent verbal and written communication skills
• Ability to maintain professionalism and clarity under pressure
• Strong attention to detail and problem‑solving ability
• Proficient in healthcare electronic systems; Cerner experience preferred
• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Education and Experience Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

Physical and Work Environment Requirements

• Ability to sit or stand for extended periods
• Ability to manage multiple tasks simultaneously in a fast‑paced clinical setting
• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.