Administrative Assistant

Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Location: Rotary (Hybrid)

This role provides administrative and scheduling support to providers, leaders, and department teams while serving as a key liaison between clinical, administrative, and call center staff. The ideal candidate is highly organized, customer-focused, and able to effectively manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities

Scheduling & Coordination

• Manage provider schedules and scheduling templates.
• Coordinate appointments, meetings, radiology services, outside testing, and other patient-related services.
• Maintain and coordinate provider calendars.

Administrative Support

• Provide day-to-day administrative support to leadership and department staff.
• Schedule meetings and assist with departmental coordination.
• Handle inquiries and assist with routine administrative needs or other requests as needed.

Office Operations

• Monitor office supply inventory.
• Maintain organized workspaces and department resources.
• Support recordkeeping and departmental documentation.

Documentation & Communication

• Manage correspondence, faxes, reports, and departmental communications.
• Maintain accurate records and filing systems.
• Communicate professionally with providers, patients, staff, and external partners.

Problem Solving & Team Collaboration

• Resolve routine administrative and scheduling issues.
• Effectively prioritize competing responsibilities and deadlines.
• Deliver excellent customer service while collaborating across teams.
• Serve as a liaison between clinical, administrative, and call center teams to ensure efficient operations and patient service.

Qualifications

Required

• High School Diploma or GED
• 0–3+ years of relevant experience
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)

Preferred

• Previous administrative experience
• Experience with EHR systems
• Knowledge of medical terminology
• Experience working in a matrixed or complex environment

Skills for Success

• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Resourceful problem solver with strong attention to detail
• Excellent communication and customer service skills
• Strong computer skills and comfort learning new systems

Culture & Onboarding

• Collaborative, supportive, and team-oriented environment
• Oracle Learn training provided
• Hands-on “elbow-to-elbow” onboarding and support

Ideal Candidate: A detail-oriented administrative professional who enjoys coordinating schedules, supporting providers and leaders, delivering exceptional service, and thriving in a fast-paced healthcare setting.