Job Description

Administrative Assistant – Cardiology Testing

Location: Riley Hospital
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (Onsite)

This role provides administrative and technical support to leaders, providers, and care teams within a fast-paced cardiology environment. The Administrative Assistant plays a key role in coordinating patient care by scheduling cardiology testing across multiple locations while delivering excellent customer service to patients, families, and internal teams.

Key Responsibilities

• Schedule cardiology testing appointments across multiple locations
• Manage calendars, coordinate meetings, and support day-to-day scheduling needs
• Serve as a central point of contact for patients, providers, technicians, and internal teams
• Coordinate travel arrangements and process invoices as needed
• Address routine administrative and technical inquiries
• Communicate effectively with internal departments and outside facilities
• Maintain accurate records and ensure timely follow-up on requests

Benchmarks for Success

• 3 months: Schedule cardiology testing with minimal assistance; escalate questions as needed
• 6 months: Demonstrate proficiency with minimal questions
• 12 months: Fully proficient and able to support and guide others

Skills for Success

• Strong attention to detail and organizational skills
• Excellent customer service and communication skills
• Ability to anticipate needs and proactively follow up
• Flexibility and adaptability in a dynamic environment
• Conflict resolution skills and ability to collaborate across teams

Onboarding & Team Culture

• Culture: Lively, collaborative, and social team environment
• Training: Structured onboarding with 2–3 mentors through rotational learning for approximately 8 weeks

Qualifications

• High School Diploma or GED required
• 0–3+ years of relevant experience; administrative experience preferred
• Experience in a complex or matrix environment is a plus
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.