Job Title

Radiology Reading Room Assistant

Department

Radiology

Location

Methodist Hospital – Radiology

The Radiology Reading Room Assistant provides administrative, workflow, and communication support to Radiology teams to ensure efficient operations, timely communication, and high‑quality patient care. This role serves as a central point of coordination between radiologists, clinical staff, and operational systems in a fast‑paced healthcare environment.

Work Schedule

• Hours: 9:30pm - 8 am

• Coverage Requirements: Weekend Friday - Monday

Hybrid Work Option

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote work day

Essential Duties and Responsibilities

• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams

• Monitor and manage the Radiology task board to support efficient workflow and prioritization

• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues

• Maintain reading room readiness and provide coverage as needed to support continuity of operations

• Provide basic administrative and technical support to leaders and departmental teams

• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise

• Adhere to departmental policies, confidentiality standards, and regulatory requirements

Performance Expectations

At 3 Months:

• Independently performs core job responsibilities

• Meets established response time and coverage standards

At 6 Months:

• Demonstrates consistent accuracy and reliability

• Communicates effectively with multidisciplinary teams

• Provides dependable coverage and begins contributing to process improvement initiatives

At 12 Months:

• Recognized as a trusted and dependable team member

• Demonstrates near‑perfect execution of job duties

• Actively contributes to workflow optimization and improved patient experience

Required Knowledge, Skills, and Abilities

• Strong organizational and multitasking skills in a high‑volume environment

• Excellent verbal and written communication skills

• Ability to maintain professionalism and clarity under pressure

• Strong attention to detail and problem‑solving ability

• Proficient in healthcare electronic systems; Cerner experience preferred

• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Education and Experience Requirements

• High School Diploma or GED required

• 0–3+ years of relevant experience; prior administrative or healthcare experience preferred

• Experience working in a matrixed or complex organizational environment a plus

Physical and Work Environment Requirements

• Ability to sit or stand for extended periods

• Ability to manage multiple tasks simultaneously in a fast‑paced clinical setting