Job Description

Changing Lives Shaping The Future

Assistant Administrator – Crisis Home (Covina Blvd.)

Location: La Puente, CA 91746

Annual Salary: $70,000–$85,000 (Depending on Experience)

Schedule: 8-hour shifts; On-Call Availability Required

Employment Type: Full-Time

About Redwood Family Care Network

Redwood Family Care Network is a mission-driven leader in providing person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our mission is to provide World Class person-centered services, supports, and advocacy in positive, life-enriching environments.

At Redwood, we are committed to creating safe, supportive, and empowering environments where individuals can grow, thrive, and achieve greater independence.

We maintain a ZERO TOLERANCE policy regarding abuse and neglect. All allegations are reported to the appropriate authorities. The health, safety, and well-being of the individuals we support remain our highest priorities.

Our employees are passionate about making a meaningful difference in the lives of others. We seek dedicated professionals who are committed to our Mission, Vision, and Core Values.

Comprehensive Benefits – Full-Time Employees

• Medical, dental, and vision insurance
• Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance
• Hospital indemnity, critical illness, and accident insurance
• Health Savings Account (HSA)
• Health Care and Dependent Care Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Employee discount program
• Paid Time Off (PTO)
• Dayforce Wallet – Daily Pay
• Pre-Tax 401(k) and After-Tax Roth retirement plans
• Capella University tuition discounts

Position Summary

The Assistant Administrator supports the Administrator in overseeing the daily operations of the Crisis Home, ensuring compliance with applicable regulations, organizational policies, and established standards of care.

This position provides leadership and supervision to direct care staff while promoting a safe, structured, and person-centered environment for individuals with intellectual and developmental disabilities and behavioral support needs.

The Assistant Administrator assists with staffing, employee development, program implementation, resident care coordination, and operational management to ensure the delivery of high-quality services aligned with Redwood Family Care Network's mission and values.

Essential Job Responsibilities

• Collaborate with the Administrator to oversee daily residential operations and ensure the effective delivery of services and supports.
• Provide leadership, supervision, and performance management to direct reports, including coaching, counseling, employee development, and disciplinary action when necessary.
• Assist with recruiting, interviewing, hiring, onboarding, and training qualified employees to meet program staffing requirements.
• Develop and implement departmental policies, procedures, goals, and operational objectives in collaboration with organizational leadership.
• Ensure resident and facility records are accurate, current, and maintained in accordance with applicable California Code of Regulations (CCR), Title 17 requirements.
• Maintain ongoing resident Individual Development (ID) notes and ensure staff documentation is reviewed daily for accuracy and completeness.
• Prepare and submit quarterly progress reports in accordance with CCR Title 17, Chapter 3, Subchapter 4, Section 56026.
• Establish and maintain professional relationships with Regional Center representatives, Community Care Licensing, day programs, families, and other service providers.
• Participate in Individual Program Plan (IPP), transition, and interdisciplinary team meetings to support individualized service planning and continuity of care.
• Maintain open communication with families, conservators, and other authorized representatives regarding resident needs and program-related matters.
• Coordinate medical and dental appointments, emergency medical services, and follow-up care while ensuring physician's orders and recommendations are implemented.
• Assist with managing the home's operating budget and expenses, including staffing, utilities, program supplies, and other operational costs.
• Prepare staff schedules, assign responsibilities, and monitor staffing coverage to ensure continuity and quality of care.
• Promote a safe, clean, supportive, and therapeutic residential environment that encourages individual growth, dignity, and independence.
• Perform additional duties and responsibilities as assigned by the Administrator or organizational leadership.

Education and Experience Requirements

• High school diploma or GED required; some college education preferred.
• Minimum of two years of experience providing direct supervision and specialized services to individuals with intellectual and developmental disabilities, including individuals with behavioral support needs.
• Current Adult Residential Facility (ARF) Administrator Certification required.
• Direct Support Professional (DSP) I and II Certifications required.
• Registered Behavior Technician (RBT) Certification required.
• Current CPR and First Aid certification required.
• Demonstrated leadership, communication, organizational, and problem-solving skills.
• Ability to manage competing priorities while maintaining compliance with regulatory and organizational requirements.
• Ability to work collaboratively with employees, families, management, and outside agencies.

Work Remotely: No – On-site position.

Equal Commitment to Safety and Compliance

All applicants are subject to a background check. Following a conditional offer of employment and completion of the background check, Redwood Family Care Network reserves the right to withdraw the offer if a conviction is identified that is directly related to the position, consistent with applicable law.

Join Redwood Family Care Network and become part of a team dedicated to making a meaningful difference every day.

Visit our website to learn more and explore career opportunities:

https://www.redwoodfcn.com/careers/

Providing Excellent Support and Advocacy