Mezzino Student Living

Assistant Accommodation Manager

Mezzino Student Living  •  £26k - £28k/yr  •  Portsmouth, GB (Onsite)  •  1 month ago
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Job Description

We are seeking an organised and proactive Assistant Accommodation Manager to support the effective management of our student accommodation facility at Mezzino, Stanhope House, Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work efficiently both independently and as part of a team. You will assist in overseeing the day-to-day operations of the property, ensuring a safe, comfortable, and welcoming environment for our students.

Main Responsibilities:

  • Provide a warm, professional, and helpful front-of-house reception service
  • Respond promptly to enquiries from prospective tenants, parents, and university partners
  • Assist with property viewings, open days, and resident events
  • Welcome and coordinate visitors, contractors, and university staff on-site
  • Support tenancy administration, including processing deposits and contracts
  • Assist with student allocations and generating tenancy agreements
  • Monitor and manage rent collection and arrears follow-up
  • Maintain accurate office records, databases, and email communications
  • Liaise with the Facilities team to ensure quick resolution of maintenance issues
  • Support resident check-ins and check-outs
  • Support the Accommodation Manager in ensuring Health & Safety compliance across the site

About You:

  • Experience in property management, residential lettings, or student accommodation
  • Excellent communication and interpersonal skills
  • Highly organised, with the ability to multitask and work under pressure
  • Proactive, self-motivated, and adaptable to change
  • Strong IT skills – confident using MS Office and CRM/database systems
  • Able to work occasional weekends to support open days and seasonal demand

Benefits

  • 25 days annual leave plus bank holidays
  • Employee Assistance Program
  • Employee discount platform
  • Wellbeing app
Mezzino Student Living

About Mezzino Student Living

Mezzino (www.mezzino.com) is a privately owned property company specialising in the management of student accommodation blocks. Established in 2010, we now manage over 13,300 beds in 52 schemes in 24 cities across the UK & Ireland.

We are responsible for the collection of gross rents in excess of £105m and oversee a property portfolio with a combined value in excess of £1.5 billion.

Mezzino has built strong relationships with universities and is regarded as a preferred supplier for quality student accommodation. We abide by the National Code of Standards for Larger Developments for student accommodation and are accredited by The Accreditation Network UK (ANUK). The Code enjoys the support of The National Union of Students (NUS), UK Government, the Association for Student Residential Accommodation (ASRA), and defines a benchmark standard for student accommodation in the sector in which we specialise. In addition, we are regulated in Ireland by the Property Services Regulatory Authority (PSRA) and in Scotland we are Safe Agent Qualified (SAQ), in Wales we are Rent Smart Wales (RSW) regulated, adhering to their code of conduct, and obliged to act in a professional manner with clients, customers, suppliers and relevant third parties. Mezzino is also regulated and fully compliant with the Royal Institution of Chartered Surveyors (RICS).

We aim to roll-out the Mezzino brand throughout the UK, Ireland and wider in to Europe by creating new partnerships with universities, colleges, specialist schools, landlords and developers. Over the course of the next 5 years we intend to secure the management of an additional 20,000 student beds.

Industry
Real Estate & Property
Company Size
51-200 employees
Headquarters
Upper Hexgreave, Farnsfield, GB
Year Founded
2010
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