Job Description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

To support agency recruitment process, especially handling agents’ contracting at iRecruit (Company recruitment e-platform) and IA license registration at IA on-line portal (IA license registration e-platform) so as to provide quality supports on the administration of agent life cycle.

Roles and Responsibilities:

New Agency on-boarding Routine Operations

• Process agents’ contracting, registration and maintain proper licensing record according to the pre-defined due diligence procedures and control governance.
• Ensure the completeness of documents received (including the verification supporting document on academic qualification) at iRecruit and IA on-line portal upon receipt of full application.
• Release agent code to the new recruit upon the completeness of the application documents and granted with IA license.
• Handle enquiries from internal departments as well as agency.
• Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

Agent License Renewal

• Process agent’s IA license renewal according to the pre-defined due diligence procedures and control governance.
• Ensure the completeness of documents received and verified the information provided on IA on-line portal upon receipt of the application.
• Handle enquiries from internal departments as well as agency.

Financial and Non-Financial Measures:

• Efficiency and effectiveness
• Accuracy, timeliness and completeness of work produced
• A good team player with the ability to work under pressure
• Adhere to work procedures and Company standards
• Interpersonal skill

Communication Requirements

• Communicate with internal departments and agency whenever necessary and daily discussions with teammates and superiors regarding daily tasks
• Communicate with IA whenever necessary with regards to registration and licensing issues

Minimum Job Requirements:

• College graduated

• 1-2 years working experience and relevant experience.
• English & Cantonese
• Industry certifications and practitioners’ licenses.
• Good command of written English and Chinese.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.