KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED
Minimum first degree in relevant field; i.e. Business Administration, Economics, Finance, etc
Related professional qualification is a plus, MOODY’s Credit
Hands-on experience with asset management.
In-depth familiarity with Fidelity Bank’s relevant products and services
Deep understanding of the local Ghanaian market for Commercial and SME banking
Deep understanding of the credit cycle, risk and risk mitigating factors
Minimum of 5 years banking experience, ideally as a Credit Analyst, Relationship Manager
Both operational and intellectual understanding of the arrears management process and ability to bridge between the monitoring and the operational enforcement of the job
Good communication and inter personal skills
Experience in Microsoft Suite – advanced level excel
Ability to self-organize, think in both innovative and structured ways, ability to problem-solve.
KEY RESULT AREAS
Asset Quality Monitoring and Control.
Structuring and enforcement of Best Practice Arrears Management Methodology.
Maintain Stakeholders reporting and engagement.
Tracking and reporting on portfolio dynamics and performance per Small Segment RM.
COMMUNICATIONS AND WORKING RELATIONSHIPS
Asset Quality Assurance Manager
Retail Network - RSSMs , BSSM and SRMs
Credit Risk, Collections & Recoveries, Area Risk Management
