Regular, Part-time
• Ensures customer care and selling are #1 priority • Practices operation invitation and positive customer interaction by smiling and greeting every customer that comes within working area • Interacts with customers to determine and meet customer needs, provide assistance and support and ensure a positive shopping experience • Understands the store layout, services and locations of merchandise Tours area of responsibility and prioritizes jobs as needed • Effectively demonstrates “Take customer to the merchandise” policy and assists customers as needed • Detects and respond to external theft incidents Is effective in detecting theft potential through external sources • Effective in monitoring internal incidents and reporting to Loss Prevention Lead/Manager and Store Manger • Monitors areas of visible shrink and assists in correcting deficiencies • Assists in reporting and following up on customer accidents and assists to maintain a safe, clean store • Assists in training store associates on proper safety procedures and equipment, loss prevention and shrink control measures/procedures • Completes required inventories and audits at the request of the Store Manager and Loss Prevention Lead/Manager • Works with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment • Utilizes the Loss Prevention Information System and its reports • Maintains a professional appearance and demonstrates a high level of confidentiality on internal integrity opportunities • Accounts for and ships all outbound merchandise, including Genco/Vendor returns accurately and in accordance to Company policy • Ensures all claims are processed and up to date on outbound merchandise deliveries • Performs other duties as assigned • Strong verbal, written and analytical skills • One year retail experience, loss prevention experience or equivalent • Must be able to make appropriate decisions in stressful situations • Must be able to follow written and verbal instructions • Repetitive bending, lifting, stretching and reaching skills • Must be 18 years of age or older
Asset Protection/Loss Prevention
United States
07705: TAMUNING,GU
Tamuning
07705
40902: Asset Protection Associate
404 N MARINE CORPS DR (RTE 1)
Tamuning
GU
96913-4109
EEO EMPLOYER
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Transformco is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve its members – wherever, whenever and however they want to shop. Transformco is home to Shop Your Way®, a social shopping platform offering members rewards for shopping at Sears, Kmart and other retail partners. Transformco operates through its subsidiaries with full-line and specialty retail stores across the United States.
