Job Description

Location:

127 Public Square, Cleveland Ohio

ABOUT THE BUSINESS:

Key Community Development Lending and Investments (CDLI) provides much needed investment dollars for affordable housing and community development projects in urban and rural communities across all 50 states via direct and indirect debt and equity investments. Affordable housing owner-operators and developers looking to build, acquire and preserve affordable housing come to us because we know how to move complicated deals over the finish line. Our clients leverage Key’s broad, fully integrated platform. In addition, we can help assemble innovative and complex financing in conjunction with multiple for-profit, nonprofit and government entities. Helping communities thrive is more than our business, it’s our mission.

ABOUT THE JOB:

Community Development Lending and Investments (CDLI) is seeking a self-starting manager to play a critical role in achieving KeyBank’s goal of supporting affordable housing and community development throughout the country. This role reports to the National Manager of Asset Management and collaborates with other Team Leaders and the broader line of business including Underwriting, Relationship Managers, Service Officers, Credit, Senior Management and more while directly managing a team of Analysts and Asset Managers covering portfolios of community development loans. The Team Leader is responsible for oversight of all components of risk inherent to community development loans.

WHAT YOU’LL GET FROM THIS OPPORTUNITY:

• A competitive base salary + discretionary bonus
• Generous benefits – 401(k) matching (dollar-for-dollar up to 7%), PTO, comprehensive healthcare packages, fitness and tuition reimbursement and so much more.
• Be part of a specialized team that values our client relationships by developing a deep understanding of their needs with a focus on the full long-term solution.

ESSENTIAL JOB FUNCTIONS:

• Proactively managing a team to both maximize profitability and ensure strong asset quality and risk management through consistent and timely identification and resolution of issues as well as accurate assessment and assignment of risk ratings.
• Managing, developing and training Analysts and Asset Managers through providing work product review, guidance, support and coaching. Includes continuous talent development by identifying, challenging, and leveraging the core strengths of team members.
• Setting clear goals and expectations of the team’s performance while monitoring and ensuring performance and accountability.
• Serving as a trusted advisor to clients, prospects, and team. Establish strong credibility with internal and external stakeholders based on sound judgement and accurate and timely information sharing and reporting. Shares constructive and regular feedback with teammates and stakeholders.
• Ensuring compliance with risk rating standards, credit policies, and procedures to ensure effective internal and external reviews.
• Developing and leading initiatives to improve data integrity, portfolio management, and risk management processes and procedures with a focus on process improvements and efficiencies.
• Taking an active and visible leadership role internally as well as externally in the community and industry.

SUCCESSFUL CANDIDATE WILL HAVE:

• Ability to lead and collaborate with others towards achievement of shared goals.
• Expert level of understanding of financial reports including operating statements, balance sheets, and budgets as well loan documents credit approvals, and partnership agreements.
• Ability to work under pressure, manage concurrent responsibilities, and change focus based on shifting priorities and ability to lead others in the same way.
• Expert analytical, interpersonal, and communication skills.
• Outstanding credit skills, analytical skills, and financial acumen.
• Expert problem-solving skills
• Ability to teach others to quickly and accurately apply complex skills and concepts across various situations.
• Efficient and effective time management; can attend to a broad range of activities and keep multiple projects/tasks moving forward to meet deadlines and achieve goals while ensuring others do the same.
• Commitment to serving low- and moderate-income clients and neighborhoods.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in business, accounting, finance or a related field and 7 to 10 years of relevant experience.
• Strong understanding of and aptitude with technology, data management, and risk management.
• Demonstrated ability to lead through coaching and champion a successful team.
• Demonstrated ability to communicate effectively in both written and verbal communication.
• Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real estate lending.

PREFERRED QUALIFICATIONS:

• Advanced college degree (MBA preferred) and 10+ years of direct experience
• Recognition as a community development lending industry expert.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 04/30/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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