Job Description

Job Location: PA Lehigh Valley Health Network AM - Allentown, PA 18103
A Day in the Life
Leadership & Team Oversight:
- Supervise, mentor, and schedule AMET team members, providing daily guidance and ensuring accountability.
- Train new technicians on USME protocols, hospital standards, and equipment maintenance procedures.
-  Monitor team performance and ensure quality and productivity benchmarks are met or exceeded.
- Lead by example by actively participating in maintenance, cleaning, and repair activities.
Operations & Performance Management:
- Ensure timely completion of preventative maintenance (PM) and repairs on hospital-owned beds and movable medical equipment.
- Conduct quality checks to ensure adherence to safety, functionality, and regulatory compliance.
- Coordinate closely with clinical leadership and hospital staff to align AMET support with patient care needs.
- Maintain proper documentation of services performed using hospital or USME tracking systems.
Compliance & Safety:
- Enforce and promote adherence to hospital policies, Joint Commission requirements, and company safety standards.
- Act as the primary point of contact during audits or compliance inspections related to equipment management.
- Report and address incidents, hazards, or non-compliance issues immediately.
Collaboration & Communication:
- Serve as the liaison between the USME Operations team, Biomedical team, and hospital stakeholders.
- Support Directors & Regional Operations Managers in reporting, performance reviews, and planning.
- Escalate equipment issues, staffing challenges, or customer concerns appropriately and in a timely manner.
Additional Duties:
- Travel to support other hospital partners or to assist with cross-training initiatives.
- Participate in performance reviews and contribute to continuous improvement efforts.
- Perform other duties as assigned by leadership.

QualificationsEducation/Experience
- High school diploma or equivalent required; Associate degree or higher in biomedical, mechanical, or related field preferred.
- Minimum 2 years of experience in equipment repair, biomedical service, or clinical asset management.
-  Prior leadership or team lead experience preferred.
-

Qualifications
- Strong leadership, organizational, and communication skills.
- Proven ability to prioritize tasks and lead a team in a fast-paced hospital setting.
- Mechanical aptitude with the ability to perform hands-on repairs and PM work.
- Proficiency with documentation, tracking systems, and Microsoft Office Suite.
- Must be able to lift up to 75 lbs and push/pull up to 150 lbs.
- Outstanding listening, communication, collaboration, organization and problem-solving skills
- Highest integrity and relentless commitment to delivering value to customers and co-workers
- Resourcefulness in a fast-paced environment with a readiness to embrace change
- Strong organizational, attention-to-detail, critical thinking and problem-solving skill