Job Description

We are seeking a proactive and organised Asset Management Assistant to join the Done Family Office Property Team. This is an exciting opportunity to support both the Commercial Manager and Property Managers in the day-to-day management of a diverse portfolio of commercial and residential properties across the UK.

The successful candidate will play a key role in ensuring the smooth operation of the property portfolio, assisting with tenancy management, property inspections, compliance, maintenance coordination and general asset management administration.

This role offers excellent exposure to all aspects of commercial and residential property management and would suit someone looking to develop a career within property and asset management. The role is primarily based in Birchwood but may require travel to Manchester on an ad hoc basis.

Responsibilities

Commercial & Asset Management Support

• Provide day-to-day administrative and operational support to the Commercial Manager and Property Managers.
• Assist with the management of a varied commercial and residential property portfolio.
• Maintain accurate property records, tenancy information and documentation.

Tenancy Management

• Act as a point of contact for tenants, responding to maintenance requests and general enquiries.
• Review and interpret leases and other tenancy documentation.
• Maintain tenancy documentation and ensure records remain accurate and up to date.
• Liaise with the Property Finance team to ensure rental billing is accurate and rents are collected.
• Assist with debt chasing and escalation.

Property Management

• Assist in the management of residential and commercial properties, including communal areas.
• Liaise with external managing agents, contractors and suppliers.
• Obtain quotations for maintenance and improvement works and assist in sourcing new contractors where required.
• Assist with the marketing of vacant properties through appointed agents.

Service Charge & Financial Administration

• Assist with the preparation of service charge budgets.
• Monitor expenditure against approved budgets.
• Process and authorise invoices in a timely manner.

Health, Safety & Compliance

• Support the team in ensuring all properties remain compliant with current UK legislation and ensure records remain accurate.
• Monitor statutory compliance documentation and certification.
• Assist in arranging inspections, audits and remedial works where required.

We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.

What you'll need to succeed

We're looking for someone who is organised, motivated and eager to build on a career within property and asset management.

You will have:

• Previous experience within a property, estate management or asset management environment (essential) specifically including:
• Experience of commercial and/or residential property management.
• An understanding of service charge administration.
• Knwledge of landlord and tenant relationships.
• Familiarity with health & safety cmpliance requirements.
• Excellent organisational skills with strong attention to detail.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office.
• The ability to manage multiple tasks, work to deadlines and prioritise workload by level of importance.
• A professional and confident approach when dealing with tenants, contractors and stakeholders.
• The confidence to work both independently and as part of a collaborative team.

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of.

Be rewarded

• Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
• Monthly pension contributions: helping you prepare for your future.
• Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

• A long-service recognition programme and life milestone rewards.
• A recognition scheme to earn and convert points to spend with over 700 retailers.
• A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
• Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career.

What’s next?

If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.