Job Description

Make change happen where it matters most—at the intersection of business priorities, products, and vendor delivery. You’ll lead key vendor change initiatives across Asia Pacific (APAC), helping teams turn complex requests into clear decisions and measurable outcomes. We’ll count on you to bring structure, clarity, and momentum to a high-visibility portfolio of work. You’ll build relationships across functions and influence outcomes through strong communication and practical problem solving. If you enjoy connecting strategy to execution, you’ll thrive here.

As an Associate within APAC Change Management team, you drive the regional portfolio of vendor change requests from intake through delivery. You partner with cross-functional stakeholders to understand business value, align to product roadmaps, and support prioritization and budgeting decisions. You create consistency in how change is assessed, governed, and executed across the region. You communicate clearly with senior stakeholders, remove blockers, and keep delivery on track. You work closely with external vendors and internal teams to ensure outcomes are delivered with strong controls and operational resilience.

Job responsibilities

• Lead vendors change management specialists across APAC
• Partner with cross-functional teams including Product teams, Operations, Client Services, Business Management, Technology, Legal, Compliance, Risk, and Controls to consider, solution, prioritize, implement, and deliver on internal requests on external vendors change
• Use the existing governance framework to harmonize the APAC regional approach to change management
• Undertake effective issue management practice to ensure timely resolution of key roadblocks, escalating where appropriate
• Support the re-engineering and enhancement of existing operational and service models to improve scalability, enhance operational controls, and mitigate business risk
• Liaise with external parties for successful delivery of the initiative
• Ensure effective and timely communication of initiative status with stakeholders and senior management to keep them abreast of key developments

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business or a related field
• At least 5 years of experience in financial services industry delivering change management and/or business change outcomes
• Demonstrated experience partnering with cross-functional stakeholders to prioritize and deliver work
• Strong project management skills, including planning, organization, and execution against deadlines
• Demonstrated ability to manage issues to resolution, including structured escalation when needed
• Strong written and verbal communication skills, including executive-level status reporting
• Intermediate understanding of investment vehicles, including mutual funds, exchange-traded funds (ETFs), and pension funds
• Strong analytical and problem-solving skills, with attention to detail and quality controls
• Ability to work effectively both independently and collaboratively in a team environment
• Ability to adapt to changing priorities and deliver outcomes in a fast-paced environment

Preferred qualifications, capabilities, and skills

• Prior experience in Project Management Office, Client Service, Operations, and/or Business Management will be a plus
• Knowledge of complex instruments including derivatives and alternatives will be a plus

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.