We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Key Responsibilities (other duties may be assigned):
Monitors files for responses to garnishment filings
Monitors payments towards satisfying garnishment orders
Researches garnishment service dates, payments that are on hold, etc., by using databases such as LexisNexis and court websites
Conducts searches on the internet to locate consumer contact information; makes outgoing calls to courts, sheriffs, garnishees, and others for garnishment follow up
Communicates with management and attorneys to decide on next steps for resolution
Reviews accounts and documents for the entire legal process lifecycle and makes corrections if needed; performs quality checks to ensure accuracy
Responsible for ensuring compliance with applicable laws, regulations and company policies across areas of organizational responsibility.
Maintains knowledge of current department policies and procedures and apply as necessary in appropriate circumstances.
Professional Experience/Qualifications:
High School Diploma/GED
3 years of consecutive work history
Must be proficient in Windows, Outlook, Application Extender; familiar with Word, Excel
High attention to detail
Organizational skills to manage multiple ongoing tasks.
Ability to multitask and meet deadlines.
Excellent verbal communication and customer service skills
Ability to complete required company trainings
Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related collections preferred
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
As a global leader in acquiring and collecting nonperforming loans, PRA Group returns capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt and provide a broad range of additional revenue and recovery services to business clients.
Our employees around the world play a key role in shaping our identity. By doing things the right way for the right reasons, treating others with fairness and respect, and valuing diversity and inclusion, our employees will sustain us into the future. Our company culture is the foundation for everything we do.
Since our founding, we have been focused on making a difference. We make it a priority to strengthen the communities where we work and live. Our employees support the mission in both time and money. To enhance that generosity, we match their contributions and we honor their civic spirit with paid time off to participate in Volunteer Days.
