Job Description

If you’re looking to make a difference in your own backyard, this career is for you.

You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here’s your opportunity to help our people make a big impact.

In this role, you'll:

You’ll be right at the centre of managing incidents across the network, with a strong focus on asset operations. You’ll be based on the control room floor at the Rail Operations Centre, supporting both the existing fleet and the new regional fleet, making sure trains are always where they need to be.

While you won’t have direct reports, you’ll still be expected to lead from the front, offering guidance and support to the wider team and stepping in as the escalation point when needed.

For more information on this position and business unit, view the and information pack

About you

You’re someone who can manage operations for NSW independently and stay calm under pressure. Your background will come from railway operations, airline operations, freight rail operations, or bus and coach operations, and it’s even better if you’ve had experience repairing trains or working in maintenance. You’ll have proven ability in handling incident reporting on a large scale, managing multiple incidents across wide areas in time-sensitive situations.

Safety is always front of mind for you, and you take a hands-on approach to stakeholder management, communicating openly, clearly and honestly with people at all levels. You bring sharp analytical thinking and strong attention to detail, and you’re looking for a busy, hands-on role where you can make a real impact.

This is a shift work position on a 24/7 roster, so you’ll need to be available to work within those parameters.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them, and by bringing visitors to our stunning regions.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm, Thursday 22nd January 2026

For more information about this role, please contact GURVEEN.KAUR2@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series

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