Job Description

Country
Switzerland
City
GENEVE
Workplace location
GENEVE-WTC1(CHE)
Employer company
TOTSA TotalEnergies Trading SA
Domain
Information Systems
Type of contract
Regular position
Experience
Minimum 10 years

Context & Environment

TotalEnergies has established its European trading hub in Geneva, bringing together large multidisciplinary teams across trading activities, including TotalEnergies Trading & Shipping (T&S) and TotalEnergies Gas & Power (TGP)

TGP is the trading arm of TotalEnergies for low‑carbon energies, focusing primarily on natural gas, LNG and power The business operates in highly dynamic markets shaped by price volatility, supply–demand imbalances, evolving climate policies, changes in the energy mix and the rapid development of new energy technologies. These trends require continuous adaptation, innovation and operational excellence.

Within this environment, TGP plays a critical role in optimizing the Group’s gas and power portfolios across European and global markets, ensuring competitiveness and supporting TotalEnergies in its strategic ambition to achieve carbon neutrality by 2050

The Asset Dispatch Operations Engineer will operate at the heart of this transformation, contributing to the reliable dispatch and control of a growing portfolio of renewable and flexible assets. The role is central to enabling safe real‑time operations, market compliance and the continued expansion of TotalEnergies’ power activities.

Activities

In this role, you will contribute to the development of a profitable model in power, aiming for net power production of over 100 TWh by 2030, thanks to a competitive portfolio of renewable assets (solar and on- and offshore wind) and flexible facilities (CCGTs, energy storage).

This position owns the asset dispatch and control layer, as well as the integration with market operators and TSOs/ISOs, using various Asset Dispatch as core platforms (esp. Aspentech DGM solution).

Beyond providing 24/7 operational support, you will be responsible for the technical correctness, evolution, and long-term reliability of these Asset Dispatch solutions.

You will be a designated expert on how assets are dispatched and controlled in real time, how market instructions and system operator signals are integrated and executed and on how the Asset Dispatch solutions must be configured to reflect operational and regulatory requirements.

You are expected to actively extend, adapt, and improve the Asset Dispatch solutions as the asset portfolio, market rules, and regulatory landscape evolve.

Finally, to support the continued expansion of the Gas and Power business, and particularly TotalEnergies transition to Power, you will be expected to contribute to a significant change program currently in-progress.

You will report to the Team Leader for Asset Control & Management, Gas & Power Trading IT.

• Provide 24/7 on-call support (weekly rotation) for the Asset Dispatch solutions in use
• Support and troubleshoot Asset Dispatch functional and technical configurations and perform advanced root cause analysis
• Act as primary technical authority during real-time dispatch incidents
• Troubleshoot all issues impacting generation dispatch, SCADA, AGC behavior, market instructions, TSO communications
• Implement and validate configuration changes when required
• Support ICCP-based integrations with TSOs for real-time dispatch, market instructions, schedules and acknowledgments
• Diagnose ICCP issues including model mismatches, data quality flags, timing and synchronization issues, certificate and connectivity problems
• Understand and distinguish market vs real-time operations
• Troubleshoot industrial protocols used to connect assets in particular DNP3, IEC 104, Modbus and OPC
• Perform packet-level analysis when required to isolate Asset Dispatch vs non-Asset Dispatch issues
• Interface with operators & dispatchers, TSO operational contacts, infrastructure and network support service providers, Asset Dispatch vendor 24/7 support
• Lead incident communication, escalation, and resolution according to SLAs

It is also expected that you can identify and clearly demonstrate when an issue lies outside the Asset Dispatch solution (infrastructure, networking, firewalling, OS, VMs, etc.).

Candidate Profile

• 10+ years of work experience in a power production, utility or trading environment, and preferably with knowledge of the energy markets
• Expert in Asset Dispatch functional and technical configuration
• Expert in Power systems, generation dispatch (market-based, real-time) and AGC logic
• Advanced knowledge in SCADA within a dispatch environment
• Some level of experience in developing interfaces to 3rd party systems (Python, Java)
• Advanced knowledge on comm. protocols (DNP3, IEC104, Modbus, OPC and ICCP)
• Capacity to perform packet-level troubleshooting and data flow analysis
• Working knowledge of Virtualization, networking fundamentals (routing, firewalls, certificates), Linux and Windows servers
• Solid expertise in incident management under high-pressure / real-time environments
• Clear, structured communication with operators and external stakeholders
• Experience working under SLAs and escalation procedures
• Experience working with external service providers (delivery follow-up, contract management, etc.)
• Educated to at least degree level or an equivalent in a business, computer science or a similar technology or engineering discipline
• Fluent in English; competency in French is advantageous

Note: knowledge of the Asset Dispatch solution from Aspentech DGM will be considered a plus.

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

TotalEnergies has developed a strong expertise in oil and biofuels, natural gas, LNG, and electricity trading. Trading entities are based in Geneva, Paris, Houston and Singapore. TotalEnergies installed its European trading hub across in Geneva, which now bring together very large teams around trading activities: TotalEnergies Trading & Shipping (T&S) and TotalEnergies Gas and Power (TGP).

TotalEnergies Gas and Power (TGP) is the trading arm of TotalEnergies in the field of low carbon energies. As such, it operates in fast-evolving market dynamics influenced by internal and external factors that require constant adaptation and evolution.
The Trading division in Geneva is responsible for optimising the purchase & sales portfolios of gas, electricity, CO2 emissions, dry bulk, and LNG in all recognised markets worldwide, in compliance with the Company trading guidelines.
In such context, TGP helps to ensure growth and profitability to a key segment of the business in order to reach the objective of Carbon Neutrality by 2050.

Our Culture
We are committed to meet the energy needs of a growing population and we are committed to the energy transition. The volatility of the energy trading markets requires excellence in risk management and a culture of innovation. We are fully embracing the digital revolution.
Our people flourish in an environment that promotes expertise, entrepreneurship spirit, agility and a purpose-driven culture, generating boundless opportunities to learn, grow and achieve collaborative success.
Reinforcing the competencies of our people is a key pillar of our culture: we train our people to ensure their development and we pledge to encourage safety in all our actions.
We look for passion, ambition and open-mindedness. While we evolve in a demanding industry that requests to be always on the edge, we cultivate a friendly workplace where our people feel good, where team spirit and respect guide our daily routine, where the diversity of our people and their skills create a nourishing experience for all of us.