Job Description

The Scheduling and Evaluation Specialist will provide technical and administrative support with development, implementation and ongoing management of assessment and evaluation activities as well as clinical student scheduling.

Responsibilities

• Create and maintain meticulous, thorough and accurate records and reports
• Develop and implement assessment and evaluation projects using educational technology solutions and provide administrative and technical support for associated evaluation activities.
• Develop documentation and provide customer service to assist with effective implementation and management of technology (e.g. how to access evaluations, how to approve placement requests). Triage questions and train users so that they may independently utilize the educational technology to access assessment, evaluation and scheduling data needed to perform their duties.
• Manage the AAMC VSLO rotation catalog for opportunities our faculty deem appropriate for visiting MD/DO students
• Manage the ELO course catalogs and annual updates for ELO-supported experiential learning program course listings
• Perform data validity checks to ensure accuracy, integrity, and security, taking action to resolve issues as they arise, while keeping supervisor informed and collaborating on resolutions as needed.
• Assist with data collection, entry, importing, integration, organization, analysis and reporting to support assessment, evaluation and scheduling processes.
• Takes independent action to address and resolve problems.
• Independently stays up-to-date on relevant training (e.g. FERPA, technical systems utilized to complete job duties) and completes any certifications and trainings required by supervisor and/or necessitated to fulfil technical and administrative job functions.
• Develop and maintain effective relationships with the public, our partners, customers, and co-workers; while working cooperatively and effectively with others to achieve common goals.

• Manages time and resources appropriately to ensure assignments are completed accurately and deadlines are met. Meets attendance/punctuality requirements.

• Adapts to changing work environments, work priorities, and organizational needs. Takes independent action to address and resolve problems.

• Thinks ahead and plans for future needs in order for deadlines to be met effectively and consistently.

• Expresses ideas effectively and demonstrates sound, defensible judgment with regard to decision-making.

• Other duties as assigned.

Qualifications

Minimum Qualifications and Skills:

• Advanced-level experience working with databases is required, along with a strong proficiency in Microsoft Excel, Power BI, and other data visualization tools.
• Demonstrated ability to take initiative, work independently, and quickly learn new concepts and technologies - must be a self-starter.
• Highly detail-oriented with a strong commitment to accuracy and the ability to manage competing deadlines effectively.
• Excellent written and verbal communication skills, with the ability to collaborate professionally across teams and stakeholders.
• Strong analytical and critical thinking abilities with a proactive problem-solving mindset.
• The ideal candidate thrives in collaborative, fast-paced environments and is motivated by creating, enhancing, and streamlining processes.

Preferred Qualifications:

• Previous experience using technologies designed to support educational assessment and evaluation is highly desired.
• Previous experience with a Student Information System or Student Scheduling Platform will be helpful.

Location : Location

US-VA-Norfolk