Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.

Citi’s Wealth Control organization enables to achieve sustainable client-driven growth within risk appetite, champion business compliance with laws, rules, regulations and policies, Identify, assess and manage risk of sustained impact to business strategic objectives, provide oversight to mitigate negative public opinion impacting financial condition and drive optimization of controls and monitoring. We’re currently looking for a high caliber professional to join our team as Business Risk and Control Manager (Vice President) based in Singapore as part of Global Investment Solution Risk Assessment and Control Design team. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance.

Our Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work. Reporting to the Asia Investment Solution Risk Assessment and Control Design Head, the Risk and Control Program Lead is responsible to identify and mitigate regulatory risks in the end-to-end process to operate within the approved risk appetite. The candidate will operate in close partnership with the teams across 1st line of defense (in particular, Product, Front office Risk & Control leads) and 2nd line of defense (in particular, Independent Compliance Risk Management, Legal and Independent Operational Risk Management) responsible for challenging and monitoring business adherence with all laws, regulations and rules and internal policies. The candidate will also collaborate with Businesses and Functional Teams across Hong Kong, Singapore, Singapore IPB and Private Bank to ensure regulatory risks are adequately managed end-to-end, rather than within functional silos.

Key responsibilities:

• Proactively work with Investment Products teams across Capital Markets, especially Foreign Exchange Products on identifying risks in existing process, evaluate adequacy of controls and mitigate through enhancement of controls, wherever applicable.
• Actively work with Control Owners to map all Key Inherent Risk Process and existing including enhanced Controls in Control Inventory, thereby ensuring effective monitoring of Controls in MCA framework.
• Evaluate any issues identified through Escalation Mechanism, Customer Complaint, Operation Loss, Internal and External review to understand the impact to existing process and control framework, including leading the remediation efforts with Investment Solution Team.
• Supporting the business in review of Product Programs, Desktop Procedures across Capital to identify risks in current process, evaluating areas of strengthening of controls and ensure sustainability of those controls are built as part of monitoring, wherever applicable.
• Have extensive knowledge and understanding of Private Bank business with regard to Investment Product and sales process.
• Act as Accountable Functionable Reviewer and assess each new product or process rolled out have effective controls embedded as part of the process include review of Risk Stripes to ensure risk and mitigants have been captured.
• Working with Sales & Advisory and Investment Product teams to continuously evaluate and drive the maintenance of the regulatory inventory linkage in supporting controls in Citi’s system so that management can effectively demonstrate adherence to applicable laws and regulations through the Manager’s Control Assessment program.
• Lead the engagement with Product on ensuring “Audit Readiness” including leading the targeted reviews and engaging with Internal Audit and Compliance Assurance as part of Audit and Exam Management.
• Assess the effectiveness of existing controls through horizontal process-based reviews out of lesson learned activity on internal events or external events faced by industry. Wherever, gaps are identified, work with business to develop and implement corrective action plan.
• Actively collaborating with business to identify, evaluate, and manage regulatory adherence risks arising from the definition of business strategy, development of new products and services, changes in regulations or internal policies, or from business-led changes.
• Developing strong engagement model with Business, Operations & Technology and partners in 2nd and 3rd line of defense to reduce and mitigate regulation risk. The candidate will also participate in discussions pertaining to the continuous enhancement of regulation controls and monitoring. This includes engaging with Subject Matter Experts to develop requirements to automate controls and digitize monitoring where appropriate.
• Engage with stakeholders in designing Issues and CAPs with control owners to mitigate the risk including overseeing its completion on time. This requires engaging with ICQ team for ensuring CAP closure is effective and risk is mitigated.

Required Qualifications:

• University graduate with at least 8-10 years of experience with strong strategic, analytical and product management skills
• Must have exposure to 3-4 years of Risk, Control, Audit or Compliance roles.
• Working-level knowledge of core end-to-end processes performed in the Consumer and Private Bank business.
• Prior experience and exposure in Investment Products across Capital Markets and Manage Investments.
• Experience with governance, risk and control management, risk approvals, as well as engaging with 2nd/3rd lines of defense
• Understanding / familiarity with new product development (e.g. first and second line of defense risk/control mechanisms
• Ability to move from granular detail to strategic level, with effective executive presentation skills
• Comfortable operating with limited guidance and under significant time pressure

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Control Design

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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