Assessment Coordinator
• Salary: Circa £30,000 per annum (depending on experience)
• Job Type: Permanent, full-time, 37.5 hours per week
• Location: IB Global Centre, Cardiff
• Hybrid working: one day per week (minimum) to be working from the Cardiff office, plus additional days as required for planned meetings
About the IB
The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.
About the Job
The Assessment department is one of the largest within the IB, playing a critical role in delivering global examination sessions and supporting the organisation’s reputation. This role ensures effective coordination with key stakeholders by providing high-quality materials, services and support.
The Assessment Coordinator is responsible for planning and delivering logistics for key assessment events, including subject strategy meetings and Chief Examiner conferences. These events involve several hundred external participants each year and take place in Cardiff and at locations across the UK and internationally. The role also oversees hospitality and participant experience, ensuring smooth delivery and resolving any on-site issues.
Working closely with internal teams such as Assessment, Global Travel, Facilities and Finance, as well as external partners including BCD Travel and event venues, the postholder will manage travel, accommodation and event arrangements. Responsibilities include overseeing event-related expenditure, monitoring bookings in line with IB policies, and supporting budget tracking and reporting. The role also ensures timely processing of participant payments and travel expenses.
In addition, the role provides support to wider operational activities within the Assessment function.
Key Responsibilities
Work collaboratively with internal teams (Assessment, Global Travel, Facilities, Finance) and external partners including BCD Travel and event venues
Plan and manage meeting schedules, calendars and all logistical arrangements, including travel, accommodation, rooms, catering and IT requirements
Oversee participant bookings, ensuring compliance with IB travel and expense policies, and support timely processing of fees and expenses
Act as a key point of contact for participants, providing responsive support and resolving queries
Manage off-site event arrangements, including supplier liaison, contract negotiation and billing setup
Monitor and track event budgets, including managing event-related spend
Gather feedback and identify opportunities to improve processes and participant experience
Provide broader operational support across the Assessment function
About You
Educated to Level 3 in related field (e.g. Hospitality, travel/tourism) (or equivalent) or relevant experience in a similar role
Strong communication skills, with the ability to build effective relationships across diverse teams and stakeholders
Confident handling complex, sensitive or technical information
Highly organised, with excellent time management and the ability to prioritise effectively in a fast-paced environment
Proactive and able to work independently, using initiative to solve problems
Strong attention to detail, with an analytical and solution-focused mindset
Experience managing multiple tasks and deadlines with accuracy and efficiency
Good working knowledge of Microsoft 365, particularly SharePoint and cloud-based tools
Desirable
We offer an attractive range of benefits including:
Applications will be accepted until 11:55pm Sunday 12 July 2026 Interviews are expected to take place during the week commencing 13/20 July 2026, with a preferred start date in August
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.
