UBS

ASR EMIT Tech Support Analyst - Taiwan Bank

UBS  •  Taipei, TW (Onsite)  •  20 hours ago
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Job Description

Taiwan

Information Technology (IT)

City

Taipei

Job Type

Full Time

The team

As an Application Support Team Lead, you will take ownership of ensuring production stability and driving continuous improvement across critical applications. You will leverage your expertise to lead projects and guide your team through complex challenges. Acting as the key liaison between users and technical teams, you will ensure clear communication, timely issue resolution, and foster a collaborative environment. You will also ensure the application environment and processes are compliant with Taiwan regulations and UBS policies, maintaining the highest standards of governance and operational integrity. Your ability to inspire and motivate the team will be essential in maintaining high performance and engagement.

Your skills and experience

  • Leadership & Project Management: Proven ability to lead teams and manage projects, ensuring timely delivery and high-quality outcomes.
  • Experience: 8+ years in application maintenance and operations.
  • Problem-Solving: Strong ability to resolve complex issues independently and guide the team through challenges.
  • Communication Skills: Excellent verbal and written communication in English and Chinese, with strong user engagement and stakeholder management.
  • Technical Knowledge:
  • Hands-on experience with Linux and Windows server environments.
  • Familiarity with MSSQL, PostgreSQL, or Oracle databases, including SQL commands.
  • Experience in maintaining applications on cloud platforms such as Azure, AWS, or Google Cloud is highly desirable.
  • Programming experience (C#, Java, Python); basic scripting skills (Shell, PowerShell, batch scripts) is a plus.
  • Industry Experience: Background in financial IT services is highly desirable.
  • Mindset: Proactive, solution-oriented, and able to inspire and motivate team members in a fast-paced environment.
  • You’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

UBS

About UBS

From gaining new experiences in different roles to acquiring fresh knowledge and skills – at UBS we believe that you should never stop growing and learning because life never stops teaching. We know that it's our people – with their unique backgrounds, skills, experience levels and interests – who drive our ongoing success. Ready to be part of #teamUBS and make an impact? Find out more at ubs.com/careers.

UBS works with individuals, families, institutions, and corporations around the world to help answer some of life's questions – whether through award winning wealth management advisory, investment banking and asset management expertise, or private and corporate banking services in Switzerland*. In June 2023, Credit Suisse became a UBS Group company.

With our large and diverse team operating internationally, we have a presence in all major financial centers in more than 50 countries. Although we all come from different backgrounds and specializations, two things unite us: the conviction that we’re stronger together, and the will and curiosity to constantly innovate. That’s the key to us unlocking our full potential (and what we look for in everyone who joins us). It’s also why we’re regularly recognized as an attractive employer.*

* Our awards https://www.ubs.com/awards

Social Media Legal Terms: http://www.ubs.com/social-legal

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Zurich, CH
Year Founded
1862
Website
ubs.com
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