Job Description

Job: ACOR-Aspire Coordinator - Corporate (Operations)

We are seeking someone who is highly organized to help with training, adoption, and ongoing optimization of the Aspire software platform across our landscaping operations. If you get energized and motivated about partnering with operations teams and interacting with people, this may be the job for you! If you describe yourself as organized and eager to learn with a desire to support your team, we want to hear from you!

As the Aspire Coordinator, you will be responsible for supporting, maintaining, and optimizing the company's Aspire business management platform to drive operational efficiency, data accuracy, and process consistency across the organization. This role serves as a liaison between business users and system functionality, ensuring that Aspire is configured to support estimating, sales, operations, scheduling, purchasing, production, billing, and reporting processes. The Aspire Coordinator works closely with department leaders to identify system improvement opportunities, train users, enhance data integrity, and maximize the value of the company's technology investments. The ideal candidate is highly organized, analytical, and passionate about leveraging technology to support business performance.

Responsibilities:
• Serve as a company Aspire administrator and subject matter expert.
• Assist in the overall strategy, governance, and optimization of the Aspire platform across all business units.
• Develop, maintain, and improve Aspire workflows, configurations, permissions, and system standards.
• Partner with operations, sales, estimating, finance, and executive leadership to align system capabilities with business needs.
• Drive company-wide adoption of Aspire best practices to promote consistency and operational efficiency.
• Manage system data integrity through audits, validations, and ongoing maintenance activities.
• Create and maintain executive dashboards, operational reports, KPIs, and performance metrics.
• Analyze business processes and recommend system enhancements, automation opportunities, and workflow improvements.
• Manage user onboarding, training programs, and ongoing support for Aspire users.
• Assist with system upgrades, testing, implementation of new features, and change management initiatives.
• Collaborate with software vendors and third-party technology providers to support integrations and issue resolution.
• Establish and maintain documentation, standard operating procedures, and training materials.
• Support budgeting, job costing, estimating, purchasing, scheduling, production management, and billing processes within Aspire.
• Assist with cross-functional projects related to process improvement, data management, and business intelligence.
• Mentor and provide guidance to departmental power users.

Requirements
• Bachelor's degree in Business Administration, Information Systems, Operations Management, Finance, or a related field; equivalent experience may be considered.
• Minimum of 5 years of experience working with Aspire or a similar ERP, CRM, or operational management platform.
• Strong understanding of landscaping, construction, field services, or related operational environments.
• Demonstrated experience administering enterprise business systems and supporting multiple departments.
• Experience developing dashboards, reports, and performance metrics.
• Advanced proficiency in Microsoft Excel and data analysis.
• Strong project management, organizational, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to analyze complex business processes and implement scalable system solutions.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to maintaining accurate data.

Preferred Skills & Experience:
• Direct experience administering and optimizing Aspire Landscaping Software in a multi-branch organization.
• Experience supporting landscape maintenance, enhancement, irrigation, tree care, and landscape construction operations.
• Experience with system integrations involving accounting, payroll, CRM, fleet, or workforce management systems.
• Knowledge of job costing, budgeting, forecasting, estimating, and operational performance management.
• Experience leading software implementations, upgrades, and organizational change management initiatives.
• Demonstrated success driving user adoption and process standardization across diverse teams.
• Experience managing or leading business systems, technology, or operational support teams.
• Strong understanding of data governance, system controls, and operational best practices.
• Professional certifications in project management, business systems, data analytics, or related disciplines.
• Bilingual (English/Spanish) is a strong plus

Benefits:
The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following:
• Medical, Dental and Vision insurance
• Ancillary insurance benefits
• 401k with employer match
• Paid time off
• Paid holidays
• Weekly pay
• Ongoing training
• Career advancement opportunities

About Us:
Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida.

We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work.

Come and experience the Down to Earth difference! Join our team and work alongside Florida’s best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at www.dtelandscape.com.

Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.