Maintain a welcoming and friendly attitude, while contributing to a teamwork-based work environment.
Learn the menu to explain offerings, make recommendations and suggestively sell to our Guests.
Provide each guest with a friendly welcome and memorable farewell to ensure a positive, memorable visit and promote repeat visits.
Suggestively sell and let guests know about current features and promotions.
Ensure Guests' order is accurately recorded in a timely manner.
Deliver food to guests within and outside of your section.
Check back with guests, provide refills and pre-bus throughout the guest experience.
Partner with other Team Members to ensure Guests all guests needs are met.
Perform opening and closing duties as well as running side work.
Ensure the highest quality preparation and presentation of food and beverage items are delivered to Guest.
Responsible for attention and prompt response to the guests' needs and requests throughout their entire visit.
Present an accurate guest check, accept payment, and quickly complete the transaction
Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
Serve alcoholic beverages in accordance with the policy.
Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
Report all tips in compliance with company policy and IRS regulations.
Consistent professional and positive attitude and actions when communicating with guests and team.
Other duties as assigned.
Ability to stand/walk for long periods of time.
Repetitive lifting of up to 15 lbs
Work area is subject to variable temperatures.
May be subject to smoking environment and moderate noise.
High School Diploma or High School equivalency preferred
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Must be able to obtain a required Non-Gaming License.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
