Job Description

Asia Segment Chief Anti-Money Laundering Officer

The Asia Segment Chief Anti-Money Laundering Officer (ACAMLO) is responsible for the strategic leadership and oversight of the Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Sanctions, Anti-Bribery and Corruption (ABAC), Anti-Fraud, FATCA/CRS, and broader Financial Crime Compliance (FCC) programs across all business units in Asia. In close partnership with business and compliance leaders across Asia BUs, the ACAMLO ensures FCC requirements are effectively integrated into business processes and decision-making. This includes enhancing risk awareness, leveraging advanced analytics and regulatory technology, and maintaining agility in responding to evolving financial crime threats and regulatory expectations—strengthening the region’s overall financial crime risk posture.

ACAMLO is tasked to ensure consistent, risk-based, and effective implementation of AML/ATF controls, systems, and governance frameworks across Life Insurance and Global Wealth & Asset Management operations in Asia. In alignment with the Global FCC program, the Asia CAMLO also drives regional execution of enterprise-wide FCC priorities by embedding global standards, promoting a culture of compliance, and strengthening risk management practices. This includes oversight of AML/ATF technology, systems, processes, and support for next-generation compliance technology solutions. The role involves cross-functional collaboration with technology, information security, compliance, legal, investigative services, audit, and business leaders across Asia.

Responsibilities:

Regional Oversight & Governance

• Lead the implementation and maintenance of AML/ATF programs across Asia, ensuring alignment with global policies and regulatory requirements.

• Serve as the primary point of contact for AML/ATF matters in Asia, providing strategic guidance to business units and segment compliance teams.

• Broaden the scope beyond AML to include comprehensive financial crime prevention and compliance.

• Maintain tools and guidelines to support financial crime heads in their roles and foster networks within the compliance community.

Risk Assessment & Controls

• Implement regional assessments of money laundering, terrorist financing, and financial crime risks.

• Ensure appropriate controls are in place to mitigate identified risks including monitor suspicious transaction reporting (STR) processes and ensure timely and accurate filings.

• Support the development and execution of self-assessments and partnership with control testing.

Compliance Technology & Reporting

• Oversee the implementation and operation of AML/ATF-related compliance technology in Asia.

• Ensure data collection systems are accurate and effective for reporting to senior management and the Board.

Collaboration & Stakeholder Engagement

• Work closely with the CAMLO & Deputy Global CAMLO, segment compliance officers, and global stakeholders to address challenges and ensure consistency and effectiveness of AML/ATF programs.

• Collaborate with Audit Services and Compliance QA for independent testing and program effectiveness reviews.

Transformation & Innovation

• Contribute to global compliance technology transformation initiatives.

• Drive innovation and efficiency in financial crime prevention across Asia.

Qualifications

• 15+ years of experience in AML/ATF, compliance or risk management is desirable in a government, regulatory, legal, and/or financial sector role.

• Demonstrated successful track record in designing, developing, and implementing large-scale, standardized and global AML/ ATF monitoring systems and processes.

• Demonstrated leadership capabilities with a proven track record of setting direction in a complex operating environment and leading a team of high-performing professionals.

• Experience with a large financial institution operating globally is a plus.

• Superior written and oral communication skills is required with the ability to translate a complex regulatory environment into business language.

• Strong experience in regulatory reporting.

• Strong organizational skills.

• Able to multi-task and prioritize.

• Has strong attention to detail.

• Able to work in a dynamic environment.

• Able to effectively lead with integrity and credibility and help drive compliance programs throughout a complex organization.

• Has a team approach to effectively managing internal relationships and collaborating across the business units of a complex company, and across functional departments, with peers and other senior executives; energetic and service-oriented style.

• Has and develops strong interface and collaboration skills with regulators and law enforcement.

• Hands-on, proactive, results-oriented individual with ability to balance multiple priorities and projects.

Key Leadership Behaviors:

• Role model of ethics and integrity; building a culture of respect

• Inspires and motivates others

• Provides fearless advice

• Results-driven; highly focused on accountability

• Ability to manage multiple stakeholders; including indirect reports spread across the globe

• Demonstrates a commitment to delivering excellent service balanced with appropriate risk management

• Brings a strategic perspective and collaborative working style

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Hybrid