Job Description

Embark on a rewarding career journey with the firm in the Operations team where we are committed to excellence, innovation, and fostering a collaborative environment. Join a high performing team and make an immediate impact to our physical commodities business where we drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

As an Associate within the Asia Commodities Physical Operations team, you will provide operational and logistical support for physical commodities sales and trading desks across the transaction lifecycle. You will partner closely with sales, trading, vendors, and other business partners to ensure seamless business flows, diligent controls, and timely resolution of client queries and issues. You will also support business growth by driving process improvements and leveraging intelligent automation tools to create efficiencies and competitive advantage.

Job responsibilities:

• Provide operational and logistical support for Physical Commodities sales and trading desks
• Ensure all controls are diligently performed, completed, and signed off on a timely basis
• Collaborate closely with Front office, operations, credit, compliance, legal and technology team to ensure timely resolution of client queries and issues
• Build and maintain strong working relationships with internal and external stakeholders including financial institutions, clients, vendors, front office, credit, legal and operations team globally
• Identify and deliver process improvements that increase efficiency, enhance control or reduce manual touchpoints
• Communicate clearly and concisely with all support teams and external stakeholders to ensure the timely and efficient resolution of queries
• Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture

Required qualifications, capabilities, and skills:

• Minimum 3 years of experience in Physical Trade Operations, Trade/Sales Support, Middle Office or Settlements within Financial Services
• Familiarity with commodities products
• Understanding of shipping documentation, including shipping terms, letters of credit, and logistics coordination
• Strong focus on controls, attention to details and sense of ownership
• Ability to develop strong relationships with both clients and internal business partners
• Excellent written and oral communication skills, with the ability to work collaboratively, explain, and challenge, as appropriate
• Meticulous, independent, self-motivated with good analytical skills

• Positive attitude to change; desire to do things better and more efficiently

• Proficient in Microsoft office applications
• Bachelor's Degree

Preferred qualifications, capabilities, and skills:

• Knowledge of physical precious metals is considered an advantage
• Experience in Banking industry or in a Trading House preferred
• Prior knowledge/experience on Intelligent Automation Tools e.g. Alteryx, UiPath an advantage

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.