Job Description

Plan, organize, coordinate employee training, including current team members and new hires. Ensure SOP process and procedures are followed in addition to certification and recertification monitor.

Responsibilities

• Train & identify incumbent operator/s to be the SME for all team members in that area
• Frequent follow up with SME to ensure Team Members are trained timely
• Communicate performance issues with Program Owner and work with cross functional departments and department managers
• SOP’s must be used as a reference while training
• Proficiency with using Microsoft Office
• Identify any SOP modifications needed– communicate changes to Program Owner
  • Update any revisions regarding certification tests
• Operation and knowledge of equipment preferred
• Must be ready to work in other areas/duties as assigned

Qualifications

• Must be certified and “proficient” in 2 or more of the following machine functional areas. If not currently certified in two areas, certification must be completed within 90-days. Areas of certification will be determined by management.
  • Press
  • Oasys
  • Roll Lam
  • Hot Stamp
  • Mill & Embed
  • Embossing
  • Inserting
  • Match & Attach
  • Entrust
• Must be skilled and proficient training others
• Must be proficient in Microsoft Work, Excel, Power point
• Must obtain excellent communication and organizational skills and build interpersonal relationships with team members & Sr Leadership.
• Must exhibit a collaborative partnership with team members while encouraging a team-based focus.
• Experience with training preferred
• Must be willing to motivate, provide feedback & coach others
• Must be certified & able to train in at least 6 additional areas within six months
  • It is the responsibility of the Training Specialist to work with the Program Owner to ensure certifications are completed.
  • Buskro

Requirements:

• Must obtain special demonstrated core competencies and high performance on a consistent basis.
• Must obtain efficient problem-solving knowledge to resolve operational issues.
• Detail oriented with excellent organization and time-management skills
• Strong communication skills and the ability to work effectively independently and within a team environment.
• Physical stamina and ability to stand, bend, lift objects as required during machine set up and maintenance.
• Flexibility to work shifts and overtime as needed.

Physical Requirements:

• Physical stamina and ability to stand, bend, lift objets as required during machine set up and maintenance.
• Flexibility to work shifts and overtime as needed

Arroweye, a CPI company is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers. Today, Arroweye is the only Visa, MasterCard, Discover and American Express approved company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Learn more at www.cpicardgroup.com

Benefits:Competitive pay rates and an inclusive, empowering and rewarding culture.Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.