Job Description

Posting number: 6858(CC3)

Department: Community Services

Division: CSD Comm Justice Services

Job classification: Community Justice Professional III

Posting type: Open

Categories: Safety, Security

Summary

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Boulder County Community Services is seeking to hire an ASF Shift Supervisor. The position reports to an Operations Supervisor who reports to the Operations Manager. This position supervises clients and is responsible for all operational and security elements at The Joe Pelle Center. The Joe Pelle Center is a 252-bed alternative sentencing facility that houses non-residential and residential sentencing programs utilized in Boulder County. We are seeking an excited, progressive, creative, innovative and inspired individual who can demonstrate the Community Justice Services values of Courage, Compassion, and Connection and deliver high-quality services to clients at the Joe Pelle Center.

This position:

• Supervises the daily operation of all security functions, facility activities, and exercises direct and indirect supervision over clients, staff and other professionals as assigned.
• Supervises safety, security and movements of staff and clients throughout the facility with the use of various types of equipment and software such as CCTV, continual monitoring of interior/exterior spaces, hand-held radios, facility intercom system, audio/visual entry devices and the Unify facility management system.
• Supervises the safety and security of facility and control of contraband including conducting searches of clients, client possessions and client living areas; conducting security checks of facility, facility perimeter, windows, doors, and work areas; supervising client services such as food service, laundry service mail and supervising business and personal client visitation.
• Supervises and conducts standard correctional facility activities such as head counts, client searches, client substance use testing, etc., and when necessary, administers like activities with clients such as reasonable suspicion substance use testing.
• Supervises, and coordinates with vendors/service providers, in the continual delivery of client food and laundry services and immediately reports any staffing, operational or equipment concerns or issues to the operations manager.
• Assists the senior leadership team in developing, implementing, coordinating and supervising staff training that aligns with local/state/ federal statutes, program standards, policy/procedures and guidelines for community-based adult correctional facilities, alternative sentencing programs and criminal justice organizations.
• Coordinates with the Operations Manager, Programs Manager, Behavior Health Manager, and Training coordinator to ensure and deliver adequate training of staff on all facility policy, facility operations, facility security, core correctional practices, assessment tools, evidence-based practices.
• Maintains training and/or certification for elements required by either federal, state or local statue, such as PREA, and for emergency response, standard evacuation procedures and administration of lifesaving techniques such as CPR, AED, Narcan, etc.
• Supervises, and ensures that all operational staff, client behavior and the application of disciplinary rule and regulations; also coordinates all aspects of due process and administrations of sanctions and program removals.
• When directed, participates in department or division management teams, internal committees, coordinates and conducts regular staff meetings, serves as liaison to local collateral agencies, and reports requests for public communications, inquiries and complaints to the operations manager.
• Performs administrative and record keeping duties in support of program; documents client behavior, program activities, facility and client records retention or other types of administrative duties required by state and local statue.
• Assists the business clerk in the verification and coordination of vendor contracts, various billing items, charges for services, reconciling accounts when needed and ensuring funding for basic indigent client’s needs.
• Attend and participate in Community Justice Services Leadership meetings, Community Services Leadership meetings and participation in CJS committees.
• Maintain Certification in Supervisory Skills through the County’s HR department.
• Attend trainings through Boulder County HR, CJS and conferences to keep current on job skills and current justice trends.
• Directly supervise operations staff
• Review and approve time sheets and leave request for direct reports weekly and monthly
• Conduct bi-annual performance conversations highlighting employee’s accomplishments and goals. Complete introductory period performance evaluations. Conduct monthly PMI with staff to discuss accomplishments and areas of improvement.
• Facilitate monthly staff meetings as required.
• Develop and maintain positive professional working relationships with referring agencies, as well as members of the public.
• Arrange transports as needed and train staff on these duties.
• Provide daily shift supervision to ensure smooth operations of the facility.
• Work with other supervisors and Program Managers to ensure proper scheduling and shift coverage at The Pelle Center
• Maintain understanding and comply with Boulder County, CJS, and JAC policies and procedures.
• Ensure Boulder County, CJS policies and procedures are understood and followed by self. Ability to explain policies and procedures to clients and partner agencies.
• Maintain all certifications required by the CJS.
• Professional development utilizing appropriate training opportunities.

This is a full-time, benefited position. This position will generally work Wednesday-Saturday, 2p.m.-12a.m. There may be times where coverage is needed outside of the regularly scheduled shift and this team members will be asked to support with shift coverage. This is a 24/7/365-day facility. This position will work at Boulder County Joe Pelle Center 3260 Airport Road Boulder, CO 80301. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $70,428.00 - $85,908.00 Annually (This position may be eligible for shift differential)

Tentative Hiring Timeline:

• Phone Screening: Week of September 28th
• First Round Interviews: Week of October 5th
• Second Round Interviews: Week of October 12th
• Language Proficiency Test: Week of October 12th
• Reference Check: Week of October 12th

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month(Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify).Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Examples of duties

1. Conducts headcounts and walk throughs
2. Performs searches of participants, participant property, and of the facility.
3. Monitors physical, psychological, emotional safety of clients, shares observations with supervisors and case management team
4. Oversees client sign in/out
5. Performs substance use monitoring (including urine screens)
6. Monitor’s medications
7. Practice’s techniques of behavior change and motivational enhancement
8. Uses evidence-based behavior changes practices including, but not limited to core correctional practices and behavioral interventions
9. Performs related work, as required
10. May be reassigned during emergency situations

Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of

• 8 years of combined education and professional experience with related criminal justice, community corrections experience or related field working with justice involved individuals, including one year of supervisory capacity.

Additional related education may count towards required experience.

BACKGOUND CHECK & FINGERPRINTING:

• A job offer is contingent on passing a background investigation with fingerprinting

DRIVER'S LICENSE & RELIABLE VEHICLE:

• Applicants must have a valid driver's license, a good driving record, and current automobile insurance
• Must have a valid driver’s license in good standing; adequate automobile insurance; and access to reliable transportation that is readily available for business use

LICENSE/CERTIFICATON REQUIREMENT:

Ability to attain, or possession of Adult CPR, AED, Naloxone, and First Aid certifications after date of hire.

Maintain continuing education hours annually or as required.

Supplemental information

PREFERRED QUALIFICATIONS:

• Bilingual in Spanish and English

KNOWLEDGE, SKILLS AND ABILITIES:

• Have experience working in community corrections or related field
• Progressive in person centered supervision
• Skilled use of software and business application including, but not limited to, word processing, spreadsheets, presentation software, and databases
• Excellent communication skills
• Commitment to working collaboratively within a team to ensure timely completion of work.
• Motivation to work with clients in a gender responsive, trauma informed manner and ability to demonstrate a healthy working alliance with participants to assist them with behavior change and risk
• Ability to adapt to a changing work environment and to handle multiple tasks
• Use motivational interviewing, trauma informed and strength-based skills

Key Competencies of this position:

Action Oriented: Readily acts on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues

Customer Focus: Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships

Communicates Effectively: Is effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions

Optimizes Work Processes: Identifies and creates the processes necessary to get work done. Separates and combines activities into efficient workflow. Designs processes and procedures that allow managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering

Demonstrates Self-Awareness: Reflects on activities and impact on others. Proactively seeks feedback without being defensive. Is open to criticism and talking about shortcomings. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits

Collaborates Effectively: Works internal CJS units and partners to develop outcomes models for measuring and evaluating program performance and community impact. Implement/coordinate projects or tasks initiated by County Information Technology (I.T.) division. Support and represents CJS in the various committees and work groups in Boulder County.

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

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