People at Apple don't just build products — they craft the kind of experiences that have revolutionised entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it. The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple's services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple's software developers build the products that our customers love. We are looking for passionate and talented Site Reliability Engineers to continue our focus on providing our customers the highest quality Apple Services experience. Our services have to scale globally, stay highly available, and "just work." If you love designing, engineering, and running systems and infrastructure that help millions of customers, this is the place for you!
The Observability SRE organisation is specifically tasked with enabling other teams to better understand their infrastructure and services, providing world-class observability capabilities. Keeping Apple services up and running 100% of the time is a challenging job. Accurately monitoring the health of every application and infrastructure that comprises the Apple ecosystem 100% of the time is an order of magnitude more challenging. As a Site Reliability Engineer on the Observability Team, you will champion the availability, performance, and scaling of customer-facing production services, ensuring customers worldwide experience seamless, lightning-fast, and uninterrupted service. Our monitoring, alerting, and visualisation platform analyses billions of metrics per minute and comprises the central nervous system of Apple's architecture. You will work shoulder-to-shoulder with engineering teams to design and build the next generation of cloud and systems monitoring infrastructure, focusing on automation, availability, performance, and efficiency at "reach every user on the planet" scale.
Apple Services Engineering infrastructure is BIG. Operating at our scale, across multiple geographically dispersed data centers (including AliCloud regions serving China-mainland and global markets) and servicing hundreds of millions of users presents unique challenges. As an SRE at Apple, you'll solve these problems using data, teamwork, and your own expertise. SREs at Apple own the full infrastructure stack — from device driver performance debugging to content delivery network traffic management — our responsibilities are both broad and deep. ASE runs the majority of its systems on Linux, using a mix of open source, vendor-licensed, and internally developed tools for system configuration management, provisioning, software deployment, logging, and monitoring. You'll learn these tools and have opportunities to improve them.
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
