Hexaware Technologies

ASDM

Hexaware Technologies  •  Republic of India (Onsite)  •  3 hours ago
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Job Description

Job Description:  Program governance for projects by guiding PM and Onsite Program leads.  Collaboration with onsite Service Delivery Manager and Program Managers and Act as main point of contact for all offshore delivery matters and align priorities with the onsite SDM and Program Managers Implement program governance to ensure delivery maturity is high  Drive continuous improvement to increase productivity, efficiency, and optimize cost  Manage client relationships along with Program leads, Client Partner to understand roadmaps, priorities, and expectations  Monitor service performance and operational Health.  Enable strong communication and collaboration between teams and customer stakeholders  Collaborate with Competency leads and SPOCs to enable growth and client satisfaction.  Enable and Conduct Monthly and Quarterly reviews with customer along with TSDM and Program manager  Lead contract renewal working along with the client partner and customer  Implement customer value addition to improve efficiency and reduce cost of operations  Accountable for career growth and upskilling of team  Ensure quality maturity is as per organization expectations - CVA, process improvements  P & L accountability – Rev and Margin along with Account manager  Collaborate with AM and program leads to expand footprints and upsell opportunities
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
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