We're looking for an Ascent Operations Manager to join our growing team! In this role, you'll serve as a critical cross-functional partner supporting Ascent's strategic and operational execution. You'll drive planning, coordination, communication, and process optimization across Merchandising, Supply Chain, Marketing, Commercial, and Field Operations, helping ensure key initiatives move forward efficiently and effectively.
This is a highly collaborative role for a detail-oriented, systems-minded problem solver who thrives in fast-paced environments and enjoys turning complexity into clarity.
Own and manage the Ascent planning calendar, ensuring milestones, deliverables, and dependencies are clearly defined and met across stakeholder groups.
Partner with leaders across departments to streamline workflows, define KPIs, and lead process improvement initiatives that support scalability and efficiency.
Act as the operational "glue" between teams by facilitating ongoing updates, documentation, and meeting cadences with corporate and franchise stakeholders.
Develop, consolidate, and present executive-level reporting on key initiatives, metrics, and project outcomes.
Lead cross-functional execution of strategic initiatives including technology implementations, vendor or product rollouts, and cost optimization efforts.
Support continuous improvement efforts to enhance operational performance and organizational alignment.
Bachelor's degree in Business, Operations, Supply Chain, or related field.
5+ years of experience in operations, program management, or a similar role.
Proven experience working cross-functionally to drive alignment and execution.
Strong analytical, project management, and organizational skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office, especially Excel and PowerPoint; experience with tools such as Asana, Smartsheet, or Monday.com is a plus.
Preferred Qualifications
Experience in retail, franchise, or consumer products environments.
Background in process improvement methodologies (Lean, Six Sigma).
Executive-level communication and presentation experience.
Join a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energized team environment with competitive pay, comprehensive benefits, and opportunities for growth as we continue to evolve and expand our Ascent platform.
Bring your operational expertise, strategic mindset, and passion for continuous improvement to Batteries Plus. Help drive cross-functional success and move our business forward-one initiative, one process, and one partnership at a time.
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.
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Powering people, devices, and businesses since 1988.
Batteries Plus is America’s leading one-stop source for replacement batteries, lighting, key fobs, and device repair—with 700+ stores nationwide and growing. Whether you're a consumer looking to fix a phone screen today or a business sourcing bulk batteries, chargers, or power solutions, our experts make it easy to keep your life -- and your operations -- powered. We also help families and businesses stay ready for storms and power outages, with trusted backup batteries, power stations, and expert advice tailored to your local needs.
We’ve evolved from our first store in Green Bay to a nationwide franchise network known for unmatched technical knowledge, personalized service, and community connection. With in-store services for smartphones, tablets, vehicle key fobs, and more, Batteries Plus is your partner in power for work, play, and everything in between.
Working With Us:
Whether you're looking to build a career in tech and retail or explore franchise ownership with a proven brand, Batteries Plus offers the support, training, and opportunity to grow. We’re proud to power local businesses, communities, and the entrepreneurial spirit across the U.S.
