Job Description

Posting number: AN-26-504

Department: Electric Utility

Job classification: Student Intern II

Posting type: Open

Categories: Administration, Administrative Assistant, Engineering, Environmental Services, IT and Computers, Utilities, Customer Service, Office and Administrative Support, Financial Aid & Services

Summary

The Department:

Since 1896, Silicon Valley Power (SVP) has provided electricity for residents and businesses in Santa Clara. The Electric Department has a budgeted staff of 198 employees who provide such diverse services as operating, maintaining and dispatching electric service, engineering, system planning, administrative and financial management, marketing, customer services, power trading, outdoor Wi-Fi services and dark fiber leasing services, all of which work together to make SVP successful for the City and its residents.

The Position(s):

Social Media (Customer Engagement) Intern II/III

The Social Media intern will assist the communications team by creating content, scheduling posts, and tracking audience engagement.

• Support with general implementation of SVP initiatives
• Promote employees, programs, and initiatives
• Help plan and maintain weekly or monthly editorial and content posting schedule
• Monitor comments and direct messages, responding promptly to build audience interaction
• Track reach, engagement, and follower growth to identify what content performs best
• Participating in internal planning meetings and events
• Stay up to date with data trends, viral audio, and platform updates to keep the brand relevant
• Other duties as assigned

Education

• Current enrollment in a bachelor’s or master’s in digital communications or related field

Knowledge, Skills, Abilities

• Required
• Familiarity with social networks (Instagram, TikTok, LinkedIn, Facebook, X, or Threads)
• Experience with design and editing tools like Canva and Adobe

Fiber Intern Job Description

The SVP Fiber program supports and maintains SVP’s fiber network for Santa Clara’s Electric Utility by managing its fiber infrastructure (i.e. fiber conduit, cable, manholes/handholes, splicing termination and testing services). It also allows for future development of communications fiber infrastructure to support SVP operations and City-based applications. Lastly, SVP Fiber also ensures that Santa Clara is a technology and innovation hub by providing the needs of local businesses and schools.

Under general supervision:

• Participates in field survey activities such as assisting with measuring and recording distances and elevation using Global Positioning System (GPS) equipment
• Prepares maps and drawings using geographic information system (GIS) tools to place symbols and apply color codes for the identification of facilities
• Receives, reviews, provides comments, files, and returns maps, documents, and plans using AUTOCAD
• Performs scaling and dimensioning to verify the accuracy of maps and plans
• Assists in conducting field inventory of existing primary and secondary conductors, transformers, switches, poles, pole attachments, manholes, and conduit locations
• Draws and updates comms schematic diagrams, panel diagrams, drawings using AUTOCAD, and organizes associated documentation
• Prepares scaled and dimensioned plans, using AUTOCAD based on sketches prepared by engineering/estimating personnel
• Operates a computer and standard office plotting/copying equipment
• Conducts records research including job files, property ownership, easement and right-of-way records
• Maintains records of equipment databases, log books, and map inventories
• Orders office drafting supplies, manages outside reproduction services, and coordinates vendor services for office drafting equipment maintenance
• Performs other related duties as assigned

Job Duties

1) Draft and document SVP fiber structures, splices and cables in AutoCAD.

2) Update cable, patch panel and service location documentation in Excel or GIS.

3) Provide field checks and verification for communications network cables and structures.

4) Assist with inventory updates and parts requests for future work.

5) Observe field crews with visits to document and understand construction methods and procedures and assist with field as-builts in eBuilder.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter, 2) Resume, and 3) Proof of enrollment (e.g., unofficial transcript, current class schedule). Incomplete applications will not be considered.

This job posting is regularly updated with new internship opportunities as they become available. You are encouraged to regularly check back to this posting for new opportunities.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED ABOVE. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. APPLICANTS WILL BE CONSIDERED FOR POSITIONS ADHERING TO ALL APPLICABLE CITY POLICIES, INCLUDING BUT NOT LIMITED TO CMD 033- EMPLOYMENT OF RELATIVES.

The hourly salary range for this position is 18.70- $29.00.

Qualifications

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

• Student Intern I: Current enrollment in a high school or an alternative vocational high-school working toward high school equivalency with the minimum completion of the 10th grade.
• Student Intern II: Current enrollment in an accredited college or university in an undergraduate program.
• Student Intern III: Current enrollment in an accredited college or university for completion of a Master’s degree.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

Follow the link(s) below to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

• Student Intern I
• Student Intern II
• Student Intern III

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.