Job Description

You excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end.

If finding secure and complex AI solutions is your game, we've got the team for you. You're going to help us create safe, secure and seamless AI operations that result in efficiency for the Transport Portfolio and its customers.

Reporting to the Chief Data Officer you will be an integral part of our newly established Data & Governance Team leadership cohort. This is a newly created Director level role within the Chief Data Office, established to shape and enable AI adoption across Transport for NSW. As Director, Artificial Intelligence, you will set the enterprise agenda for AI—spanning classical AI (machine learning, optimisation, computer vision) through to Generative AI and emerging agentic capabilities and ensure it is deployed responsibly, consistently and at scale.

You will build and lead a new specialist team with an enterprise wide mandate to uplift capability and accelerate delivery. This includes establishing reusable enterprise standards, capabilities and patterns, adhering to governance and assurance practices, and partnering closely with Technology, Cyber, Risk, Legal and operational leaders to embed safe and effective ways of working.

A key part of the role is innovation leadership and education, raising AI literacy across executives and delivery teams, showcasing the “art of the possible”, and enabling TfNSW to move from experimentation to measurable outcomes aligned with the Data and AI strategy.

In this role you will:

• Lead the innovation, development and deployment of AI driven solutions, ensuring alignment with overall business goals and objectives.
• Lead the innovation, development and deployment of machine learning and AI solutions to optimise operational workflows, elevate customer experiences and empower strategic decision making.
• Ensure TfNSW remains at the forefront of technological advancement and service excellence.
• Identify opportunities where AI can deliver value and improve business outcomes.
• Monitor and evaluate the performance of AI initiatives.
• Develop ethical guidelines and best practices for AI throughout the organisation.

For more information on this position and business unit, please view the and information pack

About You

• You understand risk and bring a proven track record in developing and deploying AI driven solutions at an enterprise level.
• You are visionary and an evangelist and can tell the story and build buy in of the benefits of AI and machine learning to a business.
• You bring deep understanding of AI governance, regulatory compliance and ethical AI frameworks.
• You bring very strong stakeholder management skills to drive AI adoption and innovation.
• You bring experience translating business challenges into AI driven opportunities and solutions.
• You will have demonstrated experience at a high reliability organisation developing and building, leading, and governing AI and machine learning across a diverse, complex organisation.
• You are an influencer and thought leader in delivering advice.
• You will have demonstrated experience, knowledge and understanding of how to underpin AI and machine learning with organisational strategy.
• You will understand the balance of addressing customer requirements whilst adhering to other regulatory, policy, government and operational conditions.
• You have the ability to articulate complex concepts and put forward compelling arguments and rationales to all levels and types of audiences.
• You are experienced in building, developing and leading high performing teams.
• You embrace a delivery mindset and bring deep experience solving problems.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close at 11:59 PM on Tuesday 31st March 2026.

For more information about this role, please contact ALEX.BURR@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

#LI-Hybrid