ASML

Artificial Intelligence | Data Science internship: customer support AI

ASML  •  Veldhoven, NL (Onsite)  •  28 days ago
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Job Description

Introduction

The Customer Support (CS) organization at ASML supports customers throughout the full lifecycle of advanced lithography systems. CS works closely with customers worldwide on installations, system moves, and service activities in highly complex environments. This internship contributes directly to CS’s AI transformation by turning real operational challenges into practical AI solutions. During this internship, you help improve how engineers access knowledge, diagnose issues, and work more efficiently. If you want to see how AI creates impact in a high‑tech industrial setting, this internship offers that opportunity.

Your assignment

During this internship, you work on real AI use cases within Customer Support. You collaborate with engineers, AI specialists, and domain experts in an international environment. Your work supports the responsible use of AI while delivering measurable business value. Your main responsibilities will be:

  • Translate real Customer Support challenges into well‑defined AI problem statements

  • Prototype and test AI and generative AI solutions for operational use cases

  • Analyze and structure unstructured data such as documents, procedures, and service logs

  • Support proof‑of‑concepts and pilot projects from idea to validated outcome

  • Collaborate with engineers and AI leads across different Customer Support teams

  • Document results and share insights with the wider CS AI community

This is a non thesis bachelor/master internship for minimum 9 months, for 5 days per week (4 days on‑site). The start date of this internship is as of September 2026 (but earlier is possible).

Your profile

To be suitable for the internship, you:

  • Are currently enrolled in a bachelor’s or master’s degree in artificial intelligence, data science, computer science, machine learning, applied mathematics, or a related field

  • Have a strong interest in applying AI to real‑world, industrial use cases and have experience in stakeholder management

  • Have experience with at least one programming language, such as Python

  • Understand basic concepts in machine learning, generative AI, or predictive modeling

  • Are analytical, proactive, and comfortable working independently

Other requirements you need to meet:

  • You are enrolled at an educational institute for the entire duration of the internship;

  • Attach your cover letter with a clear motivation why you are interested in this internship assignment in particular;

  • You need to be located in the Netherlands to be perform your internship. In case you are currently living/studying outside of the Netherlands, your CV/motivation letter includes the willingness to relocate.

  • If you are a non-EU citizen, studying in the Netherlands, your university is willing to sign the documents relevant for doing an internship (i.e., Nuffic agreement).

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions

ASML

About ASML

Who are we?

ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.

What do we do?

We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.

Who are our people?

While you may think that only engineers and mathematicians work at ASML, you'll be surprised to find out that our people come from a wide variety of backgrounds. Across ASML, we have dedicated teams that manage customer support, communications and media, IT, software development and more. Every team in the company is essential for pushing our technology and the industry forward.

If you love to tackle challenges and innovate in a collaborative, supportive and inclusive environment with all the flexibility and freedom to unleash your full potential, ASML is the place to be.

Join us!

Industry
Hardware & Semiconductors
Company Size
10,000+ employees
Headquarters
Veldhoven, NL
Year Founded
1984
Website
asml.com
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