Vail Resorts

Arrowhead Public Safety Lead

Vail Resorts  •  $22 - $26.55/hr  •  Colorado (Onsite)  •  2 months ago
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Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Lead Public Safety Officers provide frontline Public Safety services while supervising shift operations and supporting team performance. Leads serve as working supervisors, ensuring consistent service delivery, effective response to incidents, and a high‑quality guest experience.

Job Specifications:

  • Starting Wage: $22.00/hr - $26.55/hr
  • Employment Type: Year Round
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age
  • Housing Availability: No

Job Responsibilities:

  • Supervise and support Public Safety Officers during assigned shifts.
  • Provide coaching, guidance, and on‑the‑job training to team members.
  • Assist in scheduling, Time and labor approval, task assignments, and ensuring shift coverage.
  • Conduct quality checks on reports, patrol duties, and guest interactions.
  • Act as the primary point of contact for escalated guest or safety issues.
  • Coordinate response to emergencies including fire, medical, and security incidents.
  • Patrol resort property, monitor access points, and ensure policy compliance.
  • Monitor CCTV systems and radio communications.
  • Train employees on safety protocols, emergency procedures, and loss‑prevention practices.
  • Investigate incidents involving accidents, injuries, or suspicious activity.
  • Prepare accurate reports, logs, and incident documentation.
  • Assist in interdepartmental communication and support special events.
  • Model professional conduct and set expectations for team performance.
  • Mentor new and existing staff to support their development.
  • Provide feedback to management on team performance and operational needs.
  • Lead briefings to communicate daily priorities, weather impacts, and safety concerns.
  • Support hiring, onboarding, and evaluation processes as requested.
  • Promote a positive, safety‑focused culture built on teamwork and service excellence.
  • Perform additional duties as assigned.

Job Requirements:

  • Valid U.S. driver’s license and acceptable driving record (required)
  • High school diploma or equivalent (required)
  • Ability to work outdoors in all weather conditions (required)
  • Ability to lift 50 pounds and perform physically demanding tasks (required)
  • Strong written and verbal English communication skills (required)
  • Availability for nights, weekends, and holidays (required)
  • CPR/First Aid/AED certification (preferred)
  • Previous experience in security, law enforcement, EMS, or fire (preferred)
  • Prior leadership or supervisory experience (preferred)

The expected pay range is $22.00/hr - $26.55/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 514080
Reference Date: 03/26/2026
Job Code Function: Security

Vail Resorts

About Vail Resorts

Vail Resorts is a network of the best destination and close-to-home ski resorts in the world including Vail Mountain, Breckenridge, Park City Mountain, Whistler Blackcomb, Stowe, and 32 additional resorts across North America; Andermatt-Sedrun and Crans-Montana in Switzerland; and Perisher, Hotham, and Falls Creek in Australia. In 2016, our company launched the industry-changing Epic Pass. Vail Resorts is a publicly held company traded on the New York Stock Exchange (NYSE: MTN). ​

We are passionate about providing an Experience of a Lifetime to our team members and guests, and our EpicPromise is to reach a zero net operating footprint by 2030, support our employees and communities, and broaden engagement in our sport.

In addition to our 42 resorts in four countries, our company owns and/or manages a collection of elegant hotels under the RockResorts brand, a portfolio of vacation rentals, condominiums and branded hotels located in close proximity to our mountain destinations, as well as the Grand Teton Lodge Company in Jackson Hole, Wyoming. Vail Resorts Retail operates more than 250 retail and rental locations across North America. ​

Interested in joining our team? Come work and play in the mountains! Discover (or re-discover!) a passion for the outdoors with free ski pass(es), free ski/snowboard lessons, a 40% retail discount, and much more. Receive $20/hr starting wage, health/wellness benefits, and training through our Epic Service development experience. Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means building lifelong connections with people from around the world.​

Learn more about our company at www.VailResorts.com, or discover our resorts and pass options at www.EpicPass.com.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Broomfield, CO
Year Founded
Unknown
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