Job Description Summary
As an ARO Specialist working for Taylor Morrison Home Funding you will provide a qualification improvement path for customers who are enrolled in the Able Ready Own program. The primary objective is to guide customers based on credit simulators that they may be better positioned to qualify for a specific loan program or obtain a lower interest rate or mortgage insurance premium.
· Analyzes a customer’s credit profile to establish qualification improvement opportunities
· Educates customers on qualification improvement
· Communicates continually with customers and other team members with status updates
· Assumes the responsibilities of the Team Lead in the Team Lead’s absence
· Identify ARO opportunities within existing pipelines – run simulations for loans that are “Simulation ready”
· Host monthly LC refresher training courses based on enrollment quality & framework
· Routine ARO presentations for the builder partner sales teams
· Responsible for preparing bi-weekly ARO report for management review
· Perform other duties as assigned
Sound Like You?
You might be just who we’re looking for if you have…
· Two (2) to Five (5) years of experience in the mortgage industry is required, including at least 2 years of direct experience in an ARO (Able Ready Own) or similar credit improvement role.
· Comprehensive understanding of credit reporting
· Working knowledge of mortgage financing guidelines
· Strong customer service skills
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
We are looking for dedicated professionals that share our values of putting the customer - and their needs - first. In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

Taylor Morrison is a national homebuilder and land developer with a whole lot of heart and the fearlessness to challenge the status quo. Whether we’re supporting our customers on the cusp of change to Make Moves, inspiring our team members to uphold our culture we affectionately call TMLiving and fulfill our promise to ‘Love the Customer,’ or innovating the homebuying experience into the very best it can be, it’s our people who fuel our passion for making Taylor Morrison the perfect place to call home.
We’re honored to hold the title of America’s Most Trusted® Home Builder by Lifestory Research for ten years running. In 2025, we ranked on Newsweek's America's Greenest Companies and Most Responsible Companies lists; Forbes' Most Trusted Companies in America and America's Best Companies lists; U.S. News and World Report's Best Companies to Work For list; and the Fortune 500. Our efforts to make the homebuilding industry more representative and inclusive have also been recognized on Bloomberg’s Gender Equality Index for five years in a row. These accolades, paired with our esteemed company culture, unwavering commitment to sustainability, philanthropy and healthy living, and dedication to elevating the customer and employee experience make us a great choice for potential homebuyers and future team members alike.
Today, Taylor Morrison and our family of brands build in 12 states and 20+ major markets. To make the homebuying journey as seamless as possible, we also offer a one-stop-shop experience through our suite of in-house financial services, including mortgage, title services and insurance. With a legacy spanning over 100 years, whether you’re considering joining our family as a customer, team member or valued trade partner, we can’t wait to welcome you home.