Job Description

About Extrity Services

At Extrity Services, we redefine security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. We are the leading provider of unarmed and armed security solutions; we pride ourselves on delivering top-notch, reliable services to a wide range of clients. Our commitment to operational excellence, stringent standards, and meticulous attention to detail is what sets us apart from the competition. Join us at Extrity Services, where security is a collaborative effort that values emotional intelligence, embraces de-escalation techniques, and celebrates the unique culture of each client. Together, let's redefine what it means to feel secure.

Location: Franklin, TN
Shifts Available: First, Second, and Third Shift (Weekend Availability Required)

Compensation

• Armed Security Professionals: $24.00 – $27.00 per hour
• Unarmed Security Professionals (Event Coverage Only): $21.00 – $23.00 per hour

About Extrity Services

At Extrity Services, we redefine security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. As a leading provider of armed and unarmed security solutions, we pride ourselves on delivering reliable, professional services to a diverse client base. Our commitment to operational excellence, high standards, and attention to detail sets us apart from the competition. Join us at Extrity Services, where security is a collaborative effort that values emotional intelligence, embraces de-escalation techniques, and celebrates the unique culture of each client.

About the Role

Extrity Services is seeking both Armed Security Professionals and Unarmed Security Professionals to support security operations at a luxury resort property and special events in Franklin, TN. Armed Security Professionals will provide ongoing site security, patrols, access control, and incident response.

Unarmed Security Professionals will support event-only coverage assignments, assisting with guest safety, access control, crowd management, and customer service.

What You'll Be Doing

• Conduct patrols and security checks to deter unauthorized activity and maintain a safe environment.
• Monitor entrances, exits, and restricted areas while enforcing access control procedures.
• Respond appropriately to alarms, incidents, emergencies, and guest concerns.
• Utilize de-escalation techniques to resolve conflicts professionally and safely.
• Maintain accurate incident, activity, and shift reports.
• Provide outstanding customer service to guests, visitors, clients, and staff.
• Collaborate with law enforcement and emergency responders when necessary.
• Ensure security equipment is functioning properly and report deficiencies.
• Maintain a professional appearance and adhere to company standards.
• Arrive on time and prepared for all assigned shifts and events.

What You'll Bring

• Active and clear Tennessee Armed or Unarmed Security License (required).
• Previous security, military, law enforcement, hospitality, or customer service experience preferred.
• Strong communication and conflict-resolution skills.
• Ability to remain calm and professional under pressure.
• Valid Driver's License (required).
• Reliable transportation to and from work.
• Strong attention to detail and report-writing abilities.
• Understanding of access control and emergency response procedures.
• Ability to work evenings, overnight shifts, weekends, and special events as assigned.
• Commitment to professionalism, integrity, and customer service excellence.

Why Join Us

Being a part of Extrity Services means you are contributing to a safe, hospitable, and thriving community. You will have opportunities for professional growth and development while making a meaningful impact on the lives of those we serve. We put a premium on the lives of our employees,

Our Approach

Emotional Intelligence

We recognize the power of empathy and understanding in our line of work. Our security professionals are not just experts in the field; they are adept at reading situations, tuning into emotions, and responding with sensitivity.

De-escalation Mastery

Diffusing tense situations is a skill we pride ourselves on. Instead of confrontation, our team is trained to de-escalate situations, finding peaceful resolutions that prioritize the well-being of all involved.

Culture as a Foundation

We understand that security is not a standalone department but an integral part of our overall company culture. Our approach blends seamlessly with your values, ensuring a secure and harmonious atmosphere that resonates with your unique identity.