Job Description

Tennessee Quality Care is seeking an inspiring and strategic Area Vice President of Operations to lead with purpose, compassion, and operational excellence. In this pivotal role, you will guide high-performing teams, strengthen clinical and business operations, and champion a culture centered on dignity, comfort, and exceptional end-of-life care. As one of the nation’s most respected home health organizations, Tennessee Quality Care is committed to meeting patients and families with unwavering support—and we’re looking for a senior leader who shares that commitment and can elevate our mission across the region.

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition Reimbursement
• Employee Referral Program
• Bonus Eligible
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Planning, directing and evaluating operations to ensure the provision of adequate and appropriate care and services.
• Complying with applicable laws and regulations.
• Assuring that all business conduct is above minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices.
• Fiscal planning, budgeting, and management of operations in accordance with fiscal parameters.
• Implementing governing body directives and ensuring that appropriate service policies are developed and implemented.
• Recruiting, employing, and retaining qualified personnel to maintain appropriate staffing levels.
• Establishing and maintaining effective channels of communication.
• Ensuring program personnel have current clinical information and current practices and ensuring that a clinical manager is available during all operating hours.
• Directing and monitoring organizational performance improvement activities.
• Ensuring staff development including orientation, in-service education, continuing education, and evaluation of staff.
• Assuring that skilled nursing and other therapeutic services furnished are under the supervision and direction of a physician or a non-physician provider.
• Ensures that a clinical manager is available during all operating hours
• Assuring appropriate staff supervision during all operating hours.
• Assuring the development and qualifications for professional services and the assignment of personnel.
• Ensuring the accuracy of public information materials and activities.
• Appointing a similarly qualified alternate to be available at all times during operating hours in the absence of the administrator.
• Informing the governing body, and staff of current organizational, community, and industry trends.
• Other duties as assigned

Qualifications:

• A licensed physician, a registered nurse, or holds an undergraduate degree. A bachelor’s degree in Business Administration, Master’s Degree in health care or related field is preferred.
• At least three (3) to five (5) years’ experience in health care management preferably in home health.
• Demonstrated an ability to supervise and direct professional and administrative personnel.
• Ability to market aggressively and deal tactfully with the community.
• Knowledge of corporate business management.
• Demonstrates good communications and public relations skills.