Job Description

About

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy’s gives our customers the ability to choose their shopping experience - in our stores, on our site, and through our app. Macy’s global Supply Chain manages the end-to-end process of getting products to our customers, no matter how they choose to shop. We deliver high-quality products to our customers wherever needed, whether in-store, curbside, or right at their doorstep. Every colleague in Supply Chain plays a vital role in creating a positive customer experience. This is an opportunity to build a dynamic career across various disciplines in a field marked by rapid change, challenge, and continuous innovation.

The Area Vice President, Network Operation is a key member of the Supply Chain and Network Operations team and will be responsible for operational leadership, direction, and P&L ownership. This position will lead a multi-unit area inclusive of Macy’s Customer Fulfillment and Store Delivery Distribution Centers. The role will lead the execution of Macy’s Supply Chain strategy through the implementation of continuous process improvement, operational excellence, and cross-facility collaboration. The ideal candidate is results oriented and will promote and emulate Macy’s values and behaviors by creating a colleague-centric environment. The role reports directly to the Chief Supply Chain Officer.

Essential Functions

• Lead the supply chain operations in support of the company’s strategic objectives.
• Ensure all locations meet or exceed operational and financial performance requirements including productivity, safety, shortage, cost control, quality, processing standards, reliability, customer service and execution to plan.
• Responsible for operational and financial performance of multiple locations ensuring best practices are being deployed consistently across the region.
• Ensure operational discipline is implemented and maintained to achieve productivity standards.
• Analyze work processes to identify optimization opportunities and implement process improvements.
• Helps develop staffing plans are developed and strategies are developed and successfully executed throughout the year.
• Attract, develop, and grow a team that accepts aggressive goals along with high standards, and pursues everything with energy, drive, and the need to finish.
• Develops current and future leaders for the organization by provide development and feedback to team by coaching on the necessary skills to be successful in the organization
• Create a culture of safety, diversity & inclusion, and respect for all colleagues and customers.
• Coordinate budget preparation and execution with operations by functional area.
• Reviews analyses of activities, costs, operations and forecast data to determine location progress toward stated goals and objectives.
• Maintains a high level of inventory accuracy and shortage control through enforcement of proper procedures and company policies.
• Support staffing activities to ensure headcount goals are developed and maintained throughout the year based on workload and volume of the building.
• Partner HR on recruitment strategies and staffing levels are maintained. Responsible for leading culture that supports colleague retention.
• Ideal candidate will be able to relocatable.

Qualifications and Competencies

• Minimum of a 4 Year / Bachelor’s Degree.
• 10 to 20 years experience in Supply Chain (multi facility leadership preferred), Operations Management, E-Commerce Fulfillment, Industrial Engineering.
• Strong leadership profile and strong influencing skills.
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Ability to effectively plan and execute multiple, complex strategies.
• Ability to solve problems as well as recognize issues and deal with them directly
• Proven track record of working cross-functionally with focus on Network Operations, Continuous Improvement, Transportation, Product Flow, and Inventory Planning
• Strong change management skills.
• Strong financial acumen with ability to develop insightful, value-added, and actionable analyses.

Physical Requirements

• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• May involve reaching, crouching, kneeling, stooping and color vision.