Job Description

The Area Vice President/General Manager (Market approx. $80M+) leads the effective development and execution of the district business plan, human capital strategy and P&L operations. The Area Vice President is accountable for developing action and contingency plans to meet or exceed his/her district P&L targets. The Area Vice President is also responsible for developing district strategies for accelerating growth through customer loyalty and employee engagement, market penetration and share gain. He/she must be adept at establishing a compelling vision and building engagement and alignment through strong people leadership, including exceptional talent development (effective coaching and feedback), and effective communication and collaboration. As the key driver and owner of both long and short-term area performance, the Area Vice President will leverage in depth knowledge of the marketplace and industry to identify emerging gaps or opportunities to grow the business. He/she will collaborate and provide input to other GM’s and RVPs to support continued expansion of new and existing products and services.

Location:

This position is responsible for branch locations in both Lorton, VA and Columbia, MD. The ideal candidate would be based closer to our office in Columbia.

Position Responsibilities:

Strategic Planning, Business Development
Implements multi-year business and profitable growth strategies for his/her district to deliver P&L AOP targets; drives increased market share by managing financial performance and delivering financial commitments
Develops a strong understanding of the area’s marketplace (including vertical markets) and trends; identifies sales opportunities and works with RVP to determine competitive strategy
Identifies creative growth opportunities and recommends innovative strategies for EVERON to continue growing revenue and improve overall market share.
Develop and deliver on human capital strategy in order to enable execution of business plan.
Leadership
Leads district team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners.
Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent
Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.
Collaborate directly with Sales, Operations, Marketing, Human Resources, Finance and other partners to execute on the overall Business Plan
Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan
Promotes inclusion amongst the team by role modeling and supporting business diversity objectives
Drives speed and accountability of plans through effective engagement
Operations Management
Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates EVERON’s commitment to employee, community and our mission of creating customers for life
Executes and manages annual budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and EVERON’s business performance; when appropriate provide a mitigation strategy for any projected short falls
Actively partners with HR and other teams to drive technician development and in implementing union and positive employee relations strategies
Drives customer obsession by enabling flawless execution in customer experience, install and service.
Ensures compliance and the highest ethical standards in all processes, including internal SOPs, field behaviors, etc.
Champions EHS&W strategies and programs to meet our near and long term safety goals
Ensures strong commitment and collaboration to executing service level agreements
Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business

Education:
Bachelor’s Degree or equivalent experience required. Master’s Degree or progress toward preferred.

Experience:

10+ years of business experience in sales and / or operations, with a minimum of 5 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred:
Assessing, coaching, and developing talent and managing multi-disciplinary organizations
Establishing business direction and executing strategy development and implementation
Leading a significant business Unit of like/similar size (approx. $80M+); scoping, designing, and implementing business solutions to build/grow a market
Influencing business decisions in a highly matrixed organization
Exceeding predetermined revenue, share, and customer obsession objectives