Job Description

Job DetailsJob Location: BAK - Williston, ND 58801Position Overview:
Provides leadership, technical and operational expertise and is the champion for safe, best in
class service that creates customer satisfaction and company value.
Responsibilities/Job Duties:
Champions health, safety, environmental and service policies, standards and process
improvement.
Responsible for the value creation and profitability of assigned area
Ensures that equipment is clean and maintained is excellent working condition.
Empowered to frequently represent Estis to customers, providing technical/operation expertise
in response to customer inquiries
Efficiently deploys equipment, materials, and personnel to job sites with a focus of optimizing
operations, costs and maximizing resources
Responsible delivery of Preventive Maintenance and Call Out/Repair within a specified
geographical area
Provides leadership and communication of company practices
Coordinates deployment of equipment, materials and personnel to the job site at optimum
utilization and minimum cost across one or more service delivery processes within a specified
geographical area
Measures and communicates teams performance against all set Metrics, develops plans for
improvement where warranted
Compiles and conveys job-specific information to Field Service Technicians, other Managers
and/or departments within the company
Coordinates work with others to minimize equipment downtime and most effectively utilize
resources
Evaluates direct reports and makes recommendations for Technical and soft skills training
Implements, manages and communicates performance measures for area for responsibility.
Accountable for implementation and execution of budget, and Operational Standards and Processes
Participates in management reviews of measures with team, develops and executes action plans
for improvement
Must be able to work with the team in developing improved work processes for the department
Performs other duties as assigned
Qualifications