Job Purpose
To be responsible for lead generation management, maintain customer relationship, to manage external relations with the various dealers and OEM Stakeholders in order to establish TCL as a preferred financing partner thus generating volume sales and meeting targets for the assigned product.
Main Accountabilities
Lead Management
• Managing and supporting the SMs in generating leads, dealing with channel partners whenever required
• Provides procedural or process suggestions for achieving team goals
Customer relationship management
• Develop and maintain relationship with key existing and potential customers and also handle any customer escalations pertaining to his geography
• Takes initiative in creating in innovative customer value
Dealer relationship management
• Maintain relationship with key local dealerships, OEM dealers and local territory managers of OEMs
Team Management
• Manage a team of SMs including target setting, dealer allocation, and performance management
• Ensure all SMs and dealer sales team are aware of policies related to product offerings
• Ensure timely training on product and process changes for his team
Qualification : Minimum Degree: Graduate (Bachelors in any specialization) from a recognized university
Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Core Investment Company and offers through itself and its subsidiaries fund and fee-based financial services to its customers, under the Tata Capital brand.
As a trusted and customer-centric, one-stop financial services provider, Tata Capital caters to the diverse needs of retail, corporate and institutional customers, across various areas of business namely the Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans and distribution and marketing of Tata Cards. Tata Capital has over 500+ branches spanning all critical markets in India.
