Job Description

Country
Vietnam
City
HO CHI MINH CITY
Workplace location
HO CHI MINH CITY-SAILING TWR(VNM)
Employer company
TOTALENERGIES MARKETING VIETNAM COMPANY LTD
Domain
Sales
Type of contract
Regular position
Experience
Minimum 3 years

Context & Environment

Are the position's contacts internal or external? Internal & external ☐ / Internal ☒ / External ☐

What is the time horizon for the position's reflections? Long-term (+3 years)☒ / Medium-term (1-3 years) ☐ / Short-term (-1 year) ☐

What types of contacts are associated with the position?

- All employees in MS Vietnam or Internal: Lubricant sales, CA, HR

- Regional and global teams at TotalEnergies: APME, Lub BU, HSE..

- Distributors, customers

- Contractors & Suppliers

What is the framework for the position's reflections?

☐ Creation of new solutions to problems encountered

☐ Branch/company-wide transformation

☐ Transformation at entity level

☐ Implement instructions by optimizing processes

☒ Strict implementation of instructions

What is the nature of the position's interactions?

☐ Level 1: The position requires precise communication skills

☐ Level 2: level 1 + The position requires the ability to influence and convince

☒ Level 3: level 2 + The position requires negotiation skills

Does the position operate in a specific market (regulated, competitive, etc.)? Highly competitive lubricant market with 20+ global brands, distributor-driven sales, low brand awareness, growth potential, and talent scarcity.

Activities

Our Company reflects the diversity of our employees. At TotalEnergies, the wide variety of talents drives our competitiveness, our ability to innovate, and our attractiveness. Therefore, we welcome differences in age, disability, gender reassignment, pregnancy/maternity, race, religion, beliefs, sex, sexual orientation, and family/parental status, etc... We believe Diversity makes us better.

*Key Activities:

Sales Tasks:

• Develop and maintain strategic long-term trusting relationships with high volume end customers to accomplish volume, margin growth and long-term Company’s objectives
• Research and ensure full insights of end customer’s needs, demands and long-term vision for green environment.
• Suggest solutions that answer customers’ needs, demands and long-term vision and execute it.
• Ensure the ordered products are delivered in a timely manner via direct sales or sales via distribution partners and/or PSD.
• Serve as contact point for end customers and internal teams
• Resolve customers' complaints in an effective and respectful way

• Enlarge basket of end customers year on year for direct sales or for distributors, PSD, counted by incremental volume , GMVC, diversified products portfolio and service and numbers of new customers
• Launch Company’s new products and services
• Propose the sales strategies and business plans of each segment market for short (1 year) and long term (5 years) in cooperation with Technical team, Marketing team and Customer Service.
• Develop new industrial distributors with sales teams of distributors to optimize AO distributor networks.
• Develop and execute the strategies to ensure competitive advantage for TEMV in RTM, distribution network, products, services in respect of Sell-out Culture and Value over Volume.
• Provide monthly Sales Forecast following Company’s Procedure on time and in good quality to ensure quality of stock supply to distributors and/or end customers.
• Ensure all required reports are done in most accuracy and on time.

HSE Tasks for Manager:

• Participate in fire drills and be familiar with evacuation routes and assembly points.
• Ensure proper housekeeping by keeping walkways and emergency exits clear of obstructions.
• Report and document any workplace hazards, near-misses, or incidents to the appropriate personnel or HSE coordinator.
• Attend basic first aid training if requested by the Company.
• Safely store and use electrical equipment and promptly report any faulty or damaged devices.
• Stay informed about emergency contacts and procedures for medical or safety incidents within the office.

Fulfill other tasks and/or assignments requested by the line managers whom the employee directly/indirectly reports to, and/or tasks requested by the Board of Management.

Candidate Profile

What is the required qualification level for the position? Bachelor's degree in Business Administration, Commercial or equivalent. Background in Mechanical Engineer will be considered.

What are the technical skills required?

• B2B selling skill
• Auto-lube knowledge
• Lubricant products knowledge
• Customer complaint handling

What are the soft skills required?

• Proficiency in Computer Skills — Word/Excel/Power point
• Customer complaint handling
• Customer-Centric Mindset
• Market and Competitive Analysis
• Commercial law
• Information system

Which specific knowledges are required for the position?

• Economic and automotive industry fundamentals
• Lubricant products
• Basic marketing

What language skills are required?

Fluency in both Vietnamese and English

What is the required level of experience for the position?

Minimum 2-3 years of experience in Sales and Marketing, with proven experience managing distributors in the lubricants or automotive aftermarket sector.

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

TotalEnergies, a multi-energy company.

TotalEnergies is a multi-energy company that produces and markets fuels, natural gas, and electricity. Our 100,000 employees are committed to better energy that is more affordable, more reliable, cleaner, and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major.

Created in 1924 to enable France to play a key role in the great oil and gas adventure, TotalEnergies has always been driven by an authentic pioneering spirit. It has discovered some of the most productive fields in the world. Its refineries have created increasingly sophisticated products and its extensive distribution network has rolled out an ever-expanding range of services.

Energy is life. We all need it for cooking, traveling, and heating. It is also a source of progress. Today, climate change means a revolution. We need to reinvent energy, its consumption, and the way we use it. To become the responsible energy company means providing better energy that is more affordable, cleaner, more reliable, and accessible to as many people as possible. Our ambition: to be a world-class player in the energy transition.

For more information, visit us at www.totalenergies.com and www.totalenergies.vn.