Job Description

We Are The Service Companies

The Service Companies is the leading services provider of hospitality management to hotels, resorts, casinos, entertainment and education facilities nationwide. With over 3,000 associates located throughout 31 states, The Service Companies offers each associate competitive pay, full benefits, opportunities for growth, the option for same day pay through Dayforce Wallet and more. Learn more at www.theservicecompanies.com or connect with us on Facebook, LinkedIn, Instagram and Twitter.

Company Overview

The Service Companies offers a wide range of managed services, staffing, specialty, and engineering services. We are the premier one-stop-shop for services to the hospitality, gaming and facility services industries, providing service to over 3,000 customers across the United States and Caribbean. The Service Companies helps its clients look their best, solve staffing shortages, and perform at high efficiency, while saving valuable resources. Our broad offering and expertise enable us to flexibly tailor our services to the diverse needs of our customers while ensuring cleanliness, safety, and a superior customer experience.

Position Overview:

Reporting to the Area Recruitment Lead, the ARM is responsible for managing key aspects of the recruiting process, including but not limited to the execution of strategic recruiting initiatives, metric adherence, and operational support. The Area Recruitment Manager (ARM) is involved in key aspects of the recruiting process, including employment branding, selection, interviewing, hiring, and candidate relationship management. This position works collaboratively with other Area Recruitment Managers (ARMs), the Area People Directors, Operations Managers, hiring managers, and candidates to execute an efficient and highly effective recruiting process that creates an exceptional candidate experience. This individual will also assist the Operations team and provide support when needed. The ideal candidate will diligently work to meet goals; will be service oriented, highly engaged, creative, collaborative, and approachable.

Essential Duties

• Coordinate all aspects of the interview process, including scheduling, phone screening, and candidate selection
• Coordinate and participate in networking and recruiting events & ground recruitment efforts
• Meet all goals related to key staffing metrics as defined by the Area Recruitment Lead, to include applicant conversion rate, turnover, among others, as applicable
• Develop and maintain networking relationships with community organizations, colleges and universities, alumni organizations, industry organizations, employees and colleagues to help identify and source qualified talent
• Develop creative recruitment solutions if the account / region is experiencing difficulties in attracting staff
• Ensures that recruiting and hiring practices are compliant with all applicable local, state, and federal employment laws
• Manage New-Hire paperwork processing, which include but are not limited to: processing background checks, drug screening, E-Verify and I-9
• Assist in the management of New-Hire Orientations
• Support the Area People Director in conducting investigations by acting as a fair witness during investigations, and execution of discipline, when needed
• Advise supervisors on the treatment of staff and compliance of company policies
• Respond to employee complaints and/or violations of policy
• Develop & maintain talent pipelines for various areas of the business.

Qualifications & Skills:

• Outgoing, dedicated & collaborative
• Strong sense of urgency
• Excellent communication and presentation skills to work with senior professionals
• Experience in research tactics leveraging the internet and web tools as well as “ground recruitment”
• Professional maturity including punctuality, resiliency and perseverance
• Knowledge of various applicant tracking systems highly preferred
• Proficient in Microsoft Office Suite – Advanced skills in PowerPoint, Excel, Outlook
• Spanish fluency highly preferred
• 30% + travel required, sometimes extended travel needed

The Service Companies is an Equal Opportunity Employer. TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.