Job Description

We are delighted to be preparing for the launch of a brand-new veterinary hospital in Hull, further expanding our services across Yorkshire. Our new Hull hospital will enable us to provide affordable, high-quality veterinary care to even more pets and their owners across East Yorkshire. Hull will be set to open its doors in January 2027.

We are looking for an Area Practice Manager (APM) to lead the opening of this exciting new hospital while supporting the continued growth of the surrounding area. In this role, you will oversee the successful launch of the hospital and work closely with teams as they become part of Animal Trust, creating a collaborative culture of teamwork, learning, and continuous improvement. As our regional footprint expands, you will also provide leadership and operational oversight across additional sites, ensuring consistent standards of patient care, team engagement, and operational excellence.

The ideal candidate will have proven leadership experience in a multi-site environment, ideally within the healthcare sector. You will be commercially aware, an effective people leader, and passionate about developing high-performing teams that deliver outstanding service and patient care.

Key Responsibilities

• Provide strong, supportive line management to Practice Managers, Vets, Nurses, and Support Staff, fostering a positive and high-performing team culture.
  
• Take accountability for the financial performance of all sites, including a solid understanding of P&L management, KPIs, and cost control.
• Accountability for ensuring regulatory compliance across the region including Practice standards.
• Drive an outstanding client journey, ensuring seamless service delivery and operational efficiency.
• Collaborate closely with the clinical team to uphold high clinical standards and best practices.
• Lead any area expansion, overseeing the introduction of new sites.
• Maintain accountability for staffing levels and rota management, ensuring productivity across all teams.
• Participate in an on-call rota to support out-of-hours teams, particularly during weekends and bank holidays.

Hours of Work

• Monday – Friday
• 40 hours per week
• Share of operational on-call 1:10 weekends rota with TOIL (Time Off in Lieu)
• Share of Bank holidays on call

Benefits

• 6 weeks’ holiday, including bank holidays
• 52 weeks’ sickness benefit,
• Employee Assistance Programme
• Enhanced maternity and paternity packages
• Contributory pension scheme (4%)
• Staff discount (20%)
• Store discounts Perkbox
• Cycle-to-work scheme / EV company car scheme
• Refer-a-Friend bonus

Closing date for applications 31st July 2027