Job Description

Role Purpose

The Area Operations Manager – UOQ is responsible for leading the operational performance, delivery excellence, and business support across UAE, Oman and Qatar, one of the most active regions for CAPEX and OPEX-driven inspection services.

The role holds full accountability for P&L performance, delivery execution, and resource management across the area, managing a layered organisation with Country Operations Managers and large field-based teams.

Operating in a high-volume, fast-paced environment, the role ensures safe, efficient, and high-quality delivery of site-based and vendor inspection services, while maintaining strong relationships with key stakeholders including NOCs, IOCs, EPC contractors, and manufacturers.

DNV is an independent global assurance and risk management company headquartered in Norway, with a heritage dating back to 1864 and operations in more than 100 countries. Through its broad portfolio of testing, certification, advisory, and digital solutions, DNV supports organisations in improving safety, performance, and sustainability across industries including maritime, energy, healthcare, and supply chains.

As part of this offering, DNV’s Industrial Services division delivers end-to-end inspection and assurance solutions across the full lifecycle of projects and assets, ensuring quality, safety, and efficiency throughout global operations. By integrating project quality management, vendor and site inspection, and in-service asset integrity—enhanced by advanced digital tools, data analytics, and remote technologies—DNV enables clients to manage risk effectively, deliver projects on time and within budget, and maintain the highest standards of compliance and operational excellence.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Key Responsibilities

Area Leadership & P&L Accountability

• Own and manage P&L performance across UAE, Oman and Qatar, including revenue, margins, utilisation, and working capital.
• Provide leadership to Country Operations Managers and ensure alignment across all operations in the area.
• Drive operational performance in line with regional and global targets.
• Ensure visibility and control of delivery risks impacting financial and operational outcomes.

Operational Delivery (High-Volume Execution)

• Lead delivery of site-based and vendor inspection services across CAPEX and OPEX projects.
• Oversee execution across multiple concurrent projects including construction, commissioning, in-service inspection, and lifting operations.
• Ensure consistent application of delivery standards, safety practices, and quality requirements.
• Manage escalations, delivery risks, and client expectations across the region.

Resource & Workforce Management

• Oversee mobilisation and deployment of a large inspector workforce across multiple sites and countries.
• Ensure optimal utilisation, rotation planning, and rapid mobilisation capability.
• Support Country Managers in managing workforce capacity and addressing resource constraints.
• Drive workforce engagement, performance, and retention in a demanding operational environment.

Client Engagement & Market Support

• Maintain strong operational relationships with key clients including NOCs, IOCs, EPC contractors, and manufacturers.
• Support business development activities and major tenders with execution planning and resource input.
• Identify opportunities to expand services across CAPEX and OPEX environments.
• Ensure high client satisfaction through responsiveness and reliable delivery.
• Facilitate and lead portfolio diversification across the region by ensuring operational readiness, capability development, and resource alignment to support execution of new services and sector opportunities.

Delivery Performance & Operational Excellence

• Drive standardisation of delivery processes and implementation of global frameworks.
• Improve operational efficiency, coordination, and execution discipline across the area.
• Strengthen visibility of performance through structured reporting and delivery routines.
• Promote continuous improvement across site and vendor inspection activities.

Financial Control & Working Capital

• Ensure timely invoicing, revenue recognition, and cost control across projects.
• Monitor and manage working capital indicators, including WIP, billing, and collections.
• Support soft-closing processes and provide early visibility of financial risks.
• Align operational execution with financial performance targets.

Global Alignment & Collaboration

• Ensure alignment with global delivery frameworks, technical standards, and digital tools.
• Collaborate with PMO, SMEs, and AI/Innovation functions to strengthen execution capability.
• Support implementation of global initiatives within the region.

Qualifications & Experience

• Proven experience managing P&L responsibility in a multi-project, multi-country environment.
• 10–15+ years of experience in inspection, QA/QC, or industrial services within oil & gas, energy, or infrastructure sectors.
• Demonstrated experience leading high-volume, site-based operations across CAPEX and OPEX projects.
• Strong people leadership experience, managing layered organisations including Country Operations Managers and large field teams.
• Experience working with major stakeholders including NOCs, IOCs, EPC contractors, and manufacturers.
• Strong understanding of vendor inspection, site QA/QC, lifting operations, and construction/commissioning environments.

Competencies & Skills

• Strong operational and commercial mindset with ability to manage delivery and financial performance.
• Proven leadership capability across multi-country operations and distributed teams.
• Excellent resource planning and mobilisation capability in high-demand environments.
• Strong stakeholder and client engagement skills.
• Ability to operate under pressure in fast-paced, high-volume delivery environments.

Success Measures

• Delivery performance and operational excellence across all countries in the area.
• Achievement of P&L targets, including revenue, margins, and working capital control.
• Effective mobilisation and utilisation of inspection resources.
• Strong client relationships and high satisfaction levels.
• Stable, engaged, and high-performing workforce across the region.