Job Description

Area Marketing and Communications Officer

Location: Better Days Bolton, with travel to other services across the North West region four days per week and one day working from home.
Working Hours: 37 Hours
Contract Type: Permanent
Salary: 29,880 - £38,180

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Are you a passionate communicator with a flair for promoting community services and elevating the voice of lived experience? Do you want to be part of a national charity's communications team and make a real impact on people's lives?

Join us as anAreaMarketing and Communications Officerin theNorth West, where you will play a vital role in promoting our communitymental health anddrug and alcohol support servicesand the voicesof lived experience. This role is managed remotely by the communications team but is supervised locally by a senior member of theoperationalteam.

Be a member of a vibrant marketing and communications community of practice, which shares learning and innovation and exploresnew ideas

Whatyou'lldo

As anAreaMarketing and Communications Officer, you will have the exciting opportunity to:

• Craft compelling stories and secure coverage in local newspapers, spreading the word about our valuable services.

• Design eye-catching leaflets thatshowcasethe life-changing support we provide to the community.

• Collaborate with communications partners in the councils we work with, amplifying our reach and impact.

• Spread the word, engaging with the community first hand by attending events, building meaningful connections.

• Harness the power of storytelling throughcampaigns,videoandsharing inspiring experiences that touch hearts and minds.

• Build strong connections with a range of internal and external staff and partners

Why join us?

As a dynamic and purpose-driven organisation, we recognise thatour

people are at the heart of everything we do.

Our charity is committed to creating meaningful impact in the lives of

those we serve. As a values-driven organisation, we understand that our people are central to achieving our mission.

You will be an essential member of a nationwide charity's communications team, backed byWaythrough’smarketing and communications experts. As part of our peer community of local communications leads you will: exchange ideas, provide feedback and share best practices, nurturing growth, and collective success.

About you

To seize this thrilling opportunity, you shouldpossess

• Proficiencyin Microsoft Office programs, coupled with exceptional copywriting and creative writing skills.

• Strong administrative prowess, coupled with attention to detail in all aspects of your work.

• The ability to bring ideas to life through engaging written and visual presentations.

• A team player who can build strong connections with a range of internal and external staff and partners.

• Hands on comms experience or aqualification in Media/Communications (equivalent to NVQ level 4)

Join us and embark on a rewarding journey as a Marketing and Communications Officer.

Closing date for applications is 31 Mayatmidnightand interviews for this role are expected to take place on 15th /16th /17th June

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-05-31