Job Description

Location: Corner Brook, Newfoundland and Labrador

What is the role?

The position is responsible for ensuring consistently great execution. Area Managers and their Animal Care Enthusiasts (ACEs) recommend the best products and services to create the healthiest, most playful life for all pets. As leaders in our organization, Area Managers create an inspired, informed, and supportive working environment and celebrate the moments of fun in each day. The Area Manager is accountable for all operations in their area and for representing their stores in surrounding communities. They also oversee all operations, including up to five additional stores in their geographic area. Area Managers prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

Salary Range: $60,000 - $65,000

What will you do?

• Prioritize the safety of ACEs and Devoted Pet Lovers by maintaining a safe and clean store environment
• Plan and execute meaningful community events both inside and outside the store
• Develop partnerships with rescue agencies and other local animal care providers
• Drive sales, customer service, and Key Performance Indicators (KPIs) to achieve overall Store Performance goals.
• Stay current with pet industry standards through the company learning system and on the job training.
• Maintain the stability and reputation of the store.
• Oversee all in-store Services (self-wash, grooming, etc.), ensure standards of safety and grow the business.
• Complete financial reporting and adhere to operational metrics standards.
• Implement efficient and clearly communicated operational processes including placing orders, maintaining appropriate inventory, completing floor moves, and completing mandatory paperwork and reports.
• Execute all strategic corporate initiatives.

• Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally and in writing.
• Develop Store Managers and ACEs for current and future success through coaching, performance management and on-the-job training using Tell Show Do Review.
• Manage a multi-unit environment, ensuring all stores meet goals and adhere to standards.

What will you need to Succeed?

Education and Experience:

• High School Degree or equivalent, College degree preferred
• At least 5 years in retail environment
• 2+ years in a management position
• Working knowledge of POS system(s)
• Demonstrated interpersonal & sales skills
• Demonstrated ability to lead a team

Additional Skills:

• Ability to manage in a multi-unit environment.
• Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
• Must be available for after hours support to area stores.
• A valid driver’s license may be required.

This posting is for an existing vacancy. As part of the application process, AI may be used to assist with screening or assessing job applicants.

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